I was overwhelmed by the outstanding customer service I received from VU. It is rare to get this kind of personal attention and care nowadays. I really appreciate everything. VU does an amazing job streamlining the paperwork and creating ToDo lists. They were very helpful. Thank you! Thank you!!
I will say from the first call speaking with Emmett I knew he would help me through the entire process. We started this in Florida and ended up moving to NC. He was able to help me get a pre-approval letter for NC and he did a great job with such ease. During the entire process I could always count on him for everything. When I was overwhelmed with so much going on he was always there for me and would just listen. I can't say enough good things about him. I told my husband I don't like to fly but would be willing to fly and meet Emmett. He's the best loan officer I have ever talk to. The entire team was amazing. Thanks to all of you for your help. This has been a great experience and I'm one proud veteran. God bless you and America 🇺🇸
The entire Veterans United team did an absolutely outstanding job in making our home-buying experience the easiest I've ever experienced. My sincere thanks goes out to Mac and her team, Bailey and Kim!
Thank you all, and especially to Joseph and his team! Words cannot express how grateful we are for everything Joseph did for us and his help getting us into our new home. Also, thank you so much for recommending Jane Vallarta and her partner Isabel Vallarta to be our realtors! They are exceptional and really on top of everything! Everyone made this difficult process so much more digestible, and we are grateful for everything you guys did for us!
I had a amazing experience and love how easy they make it on our family to buy a new home.
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You are the best when my dad and assed you sent me a nice condolence card and gift. You was patient with me while I got my self together of his passing. And when it was time you came with your A game.
Best people ever! Took exactly a month to from start to finish and now I’m in my dream home! Love everyone at veterans United with my whole heart!
Used Veterans united before and went back to them great experience.
This was an awesome experience that I never thought could take place. It was quick, fast efficient and you’re never in the dark.
Very hard working team & considerat.
Great experience and smooth process. We knew Veterans United had our backs. Always answered our questions and were there for anything we needed.
Everyone at VU was friendly and helpful and great to work with. My only issue was that the papers got to the Tiltle company 2 hours "late". They were still able to accommodate us and we signed in time, but that bit at the end with the papers not being there when we had privided all our stuff very promptly throughout the process was nerve wracking! I am thinking this is because you need more loan officers and they are hard to get these days.
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Everyone was right there to help along the way. Very prompt replying back to whomever has a question.
Overall beyond satisfied with my whole Veterans United team wouldn’t want it any other way and look forward to doing business again with the organization.
Amazing service, explained everything along the way and very trustful that I felt they had my best interest in mind so I didn't feel unsure about important documents I was signing. Thank you all again.
