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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,873 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,873 unfiltered reviews

Starting on Page 286 of 15,563. Return to Page 1

5 out of 5 Stars

They kept on top of things and stayed in touch after the purchase of our house. Keeping up dated on the rates amd when it was a good time to refinance. Thank you

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Nate made this so easy for me! I work weird hours and I was able to Docusign as needed. They even had the loan officer come to my house at a time I scheduled so I could sign final papers! Great experience! Highly recommend!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

VETERANS UNITED IS A GREAT COMPANY THEY ARE LIKE FAMILY! I AM ON MY SECOND MORTGAGE WITH THEM AND THEY ARE DETAIL ORIENTED, GREAT CUSTOMER SERVICE ABD TREAT YOU LIKE FAMILY THE PROCESS WITH THEM IS STREAMLINED AND IS FANTASTIC!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Photo submission from Mark F.

Veterans United staff was very professional from the time I started my home buying process, specifically Austin Jones Who help me step-by-step in my home buying process which made it easier for me and my family. I will definitely recommend Veteran united to my fellow veterans. Great job.

headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

4.5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Amazing Service. Very professional and friendly.

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

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5 out of 5 Stars

awesome experience, awesome service and awesome people.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Brian and his team of professionals are truly outstanding at their chosen profession and I am always grateful in their abilities to make potential homeowners dreams come to fruition!! Thanks for everything and I am always sharing your team’s information to those wanting to get into a home of their dreams.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars

Amanda was great. There was some communication lost with Kaylyn including not notifying me of closing day change despite annotating I was notified

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Having purchased homes in the past, Yoel and his team was hands down the best loan officer we’ve ever had! He provided timely communication throughout the process and always kept us informed so that we can make the best decisions!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Photo submission from Eimiee G.

Is my first time buying a home. People used to tell me it was A very hard and difficult process. It wasn’t for me. The staff made sure everything was squared away and just like that I am a home owner. I’m so happy and satisfied with their dedication a professionalism since day one. Thanks to me my dream came true. Ms. Caitlyn Smith she was outstanding. Always making sure I had the right information. She was always answering my emails in a timely manner. Communication was excellent.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Thank You So Much.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Great work by these folks!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

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Experience first-hand why 372,247 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Steve and the team were great. This is my second loan with you and it was an extremely efficient an promptly managed process.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

3.5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The professionalism and quality customer service was second to none.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

From the bottom of our hearts 💝,we want to thank our team for working so hard to help us get our home we appreciate all your help and advice we never could have done it ourselves.Thank you
Ernest & Sandra Graham jr

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Very helpful

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Photo submission from Stephanie W.

This was the smoothest home process - especially living far away. We were educated and encouraged throughout and the online system was simple to use. I will suggest this company to all my friends.

headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Always a great experience!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars

I had a great experience with the team at Veterans United. Nothing but professional and curious interactions. Thank you so much!

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

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