This is the 2nd time I have used Veterans United and again they did not disappoint.
Communication is key.
I will never go anywhere else for my home buying/selling needs
Jeremy and Kim were great to work with during this experience. They were always there to answer any questions my wife or I had. Good experience.
Amazing team to work with.. made first time buying go by like a breeze with no worries.Fully recommend.
Exceptional service from the staff. Great products.
I was absolutely blown away with the process. Shawn and Cole were nothing short of incredible.
Veterans united puts together excellent teams with an outstanding understanding of the VA process
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I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.
Veteran’s United is an amazing company and I am happy that we chose to go with them for our home loan and our re-finance. Both were seamless transactions.
Veterans United has a great network of services and resources to make it a one stop shop. Almost every person involved was exceptionally attentive and very quick to respond to answers and concerns.
Helpful with all needed steps during the process
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My team did a wonderful job. I really appreciate everything they did for us.
The team took control and conquered every situation. Every hiccup and speed bump was dealt with swiftly and efficiently and they were able to provide my family a home within a couple of weeks since contract date. Very communicable on every step they needed me to complete. Super thankful for Yohannes and Nathan and Brooke for staying with us the entire time
VU provided outstanding service and assistance through out our purchasing experience,
Rachel and her team made the process simple and manageable. My questions were answered quickly and her solutions were understandable and simple.
The overall process was more tedious than other VA lenders and the appraiser’s they use do not do their jobs. A $700 appraisal still had the VA buyer have to go out and take pictures of smoke alarms.
Response from Veterans United
Hey Marlon,
I’m sorry to hear the process felt more tedious than expected and that the appraisal added extra frustration. VA appraisers are independent and sometimes need additional proof, like photos of smoke alarms, to meet the VA’s requirements. I know that doesn’t make the situation any less frustrating, and I appreciate you sharing this feedback so we can keep improving.
If you’d like to talk more about your experience, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
