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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,612 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,612 unfiltered reviews

Starting on Page 286 of 14,854. Return to Page 1

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Every member of the VU team was a Gem.
We were treated like we were the only clients they had to deal with.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

I would recommend Veterans United to any Veteran buying a home! Dustin made it easy and simple. His whole team was helpful and professional. Buying my house and refinancing was so simple with Veterans united.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

I cannot say enough great things about Veterans United Mortgage. From the very first phone call, I felt supported, respected, and truly cared for. Their team went above and beyond to guide me through every step of the homebuying process, ensuring I understood all of my options and never felt overwhelmed.Thanks to Veterans United, I’m now a proud homeowner, and I can’t imagine going through this process with anyone else. If you are a veteran or military family looking for a lender who truly understands your needs, look no further—Veterans United Mortgage is simply the best.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Photo submission from Jasper S.

Jeremy and Kim were great to work with during this experience. They were always there to answer any questions my wife or I had. Good experience.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

1 out of 5 Stars

Sold loan within days of closing. I get to play wack a mole with mortgage companies now. Had to jump through hoops to close, had to paid for additional inspections. Not Veteran Friendly, name is misleading as it is a DBA for different company.

Response from Veterans United

Hi Glen,
I’m sorry to hear how frustrating this experience has been for you, especially so soon after closing. I understand how discouraging it must have felt to go through added steps and then have your loan transferred right away. While transfers are a common part of the mortgage industry, you’re still part of the Veterans United family, and your concerns matter to us.

If you’d like to talk more about your experience, my team would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Everything was smooth and effortless

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Kevin D.

I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Devin's team was amazing to work with. Lauren,Gavin, and Noah were awesome! They all answered all of my questions.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Everyone at veterans united was helpful. Especially Timothy spears

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Veterans United has always been really good to me! This is the second time I use them to buy a home and it’s the easiest most stress free process I’ve been through. So thank you very much!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

You all have been so great to work with. Kind and all pros
.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

The team that I worked with for this process of buying my home has been absolutely awesome always checking in with me making sure I had everything done and turned in on time help me through so much and I’m grateful for them.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

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4 out of 5 Stars

There was some snags and stuff that I wasn’t sure why or how they happened. But I did get my house and I am happy with my purchase!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars

Very easy and less stressful experience.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

This is the second time using Veterans United and both times have been the absolute best. Super easy process and loan officers are just a text or call away for any help needed! Would recommend them to anyone

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from William H.
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Could not have gone better - it was a literally perfect process. If/when I need another loan I will come back to Veterans United.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

They did a good job of helping me get a house around my area.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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