Daniel Lowes was really helpful. This is my third house and I have used him every time.
Without Joe and his team we would have never been able to get into our new home. They kept us updated on all that was going on and what to expect.
Outstanding
There was zero guidance on the closing process. As soon as an offer was made all urgency left the team because they knew we would finance with VU. Zero follow up on payment schedules other than pawning our mortgage payment to another company. Avoid VU and save the headache.
Response from Veterans United
Hey Gabriel,
I’m really sorry to hear that you felt on your own once your offer was accepted. You deserved clear guidance through closing and better follow up around what to expect with your payments, and I hate that it felt like things lost momentum right when you needed more support. we’d really like the chance to learn more about what happened and talk through your concerns. If you’re open to it, please reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
This is my first home purchase and the team was great treated me with respect and as a person, not a number. Thanks to Jerry Landrey and his team at United Veterans I was finally able to move into my new home.
I have already told friends about y'all.
Thanks to Ryan for going above and beyond to make this home purchase possible 🙏🏽🙏🏽🙏🏽. Ryan and his team at Veterans United went out of their way to ensure things went as smooth as possible even with dealing with outside entities to procure everything necessary for the finalization of my home purchase. Can’t thank you guys enough for making this happen.
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The team was super helpful and alway nice to talk to.
Ginny and the team are exceptional
Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you
Since 2020, I’ve been with Veterans United Home loans & They have been “Wonderful”.
They are very caring & truly look out for the customer’s best interest. I will definitely refer friends & family to them.
Hunter and Jarod were amazing. They worked so hard to get us approved and was quick to update us on everything. We closed on our house yesterday
