Everyone was so helpful! As first time home owners, they made our process very simple and straightforward!
Everything was Fantastic
I really enjoyed working with Veterans United. The people are nice. You can always get hold of someone if you have questions. Their response times are quick. They will sit and explain any quedtuin you might have, and not make you feel like and idiot. The only thing I had an issue was the amount of people that would call, text or email me saying that they are part of my team. I did feel like I didn't know who I should call first about certain questions. Other than that, it was a wonderful experience.
From the very start Veterans United made to entire house buying process a lot easier than I thought it would be. I would highly recommend their services to any veteran looking to purchase a home.
Chris Campbell and his team are amazing. This is the second time I have had the pleasure of purchasing with Chris. Everyone is knowledgeable and answered any questions in a way that I understood. I would highly recommend them to anyone. I hope I dont have to buy another house but if I do it will be through veterans United and chris Campbell
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Outstanding process and team- I will absolutely be telling anyone I know who is in the moving process to reach out. Ashlyn really did make this whole thing super easy- walked me through all the docs and gave great advice!
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Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I want to thank Mark Manos and the team at Veterans United Home Loans for making my home loan experience such a positive one.
Mark was professional, helpful, and easy to work with from start to finish. He always kept me informed, answered my questions quickly, and made the process feel much less stressful. I really appreciated his communication, patience, and dedication throughout everything.
Buying a home is a big step, and Mark made me feel confident and supported the entire time. I truly appreciate all of his hard work and would highly recommend him to anyone looking for a reliable and knowledgeable loan officer.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
If I said anything it would be that David is the best.I can't thank him enough for working with me.
Drennan Johnson and Anna Jayamanne were great to work with on our loan! Drennan was extremely responsive and made the approval process seamless. He’s excellent with numbers and helped us get the best rate. Notoriously, underwriting is one of the worst parts of the loan approval process, but Anna put us at ease and made everything stress-free. They really were the dream team!
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Would rather have someone speaking in spanish to clarify everything.
All of the VU representatives were kind, courteous, professional and had that “just right” sense of urgency needed to get the job done. The were all very knowledgeable and helpful in every way as well. The biggest factor for me was the VU mobile app!!! It is by far the most “user friendly” application I have ever used! The app, along with the assigned reps, together all made the home buying process incredibly easy and quick!!
Veterans United made us feel like we’ve been buying houses our whole lives. Although this was truly our FIRST home buying experience, the process was so smooth and made easy for us. Every single step of the way we were informed of changes and provided with all of the tools we needed to get to the finish line of buying our house. All of the millions of questions we had were answered in a timely manner, and never at any point did we feel left in the dark or unheard. I would use Veterans United again, and again, and recommend them to my entire family and friend group.
Everyone on the team was great and very patient. They took the time to explain everything making the process smooth and painless.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
