Jeremy and Kim were great to work with during this experience. They were always there to answer any questions my wife or I had. Good experience.
Amy was great, walked me thru the entire process, and continuously kept me updated
Katie, Greg, and Stephanie went ABOVE AND BEYOND to turn our dream into a reality. I don't have words to express our sincere gratitude to them and the rest of the VU Team. Thank you does not say enough. I had one goal, one goal only, and that was to not be the reason this deal does not close. With their guidance, communication, devotion to their client, we got the clear to close and are now preparing to move into our new home. Again, thank you is not enough but I hope this thank you is enough for now. THANK YOU! THANK YOU!! THANK YOU!!! Jeff and Keri P
It was a nightmare, it seem like veterans united does not have enough people to work..there was no communication or even lack of communication this is my second time and last time ..
Response from Veterans United
Hi Crescencio,
I’m truly sorry to hear how stressful this experience felt for you. When you describe it as a nightmare, that tells me we missed the mark in a big way, especially when it came to communication. I also regret that after giving us a second chance, you felt let down again — that’s not the impression I ever want a veteran to walk away with.
Thank you for sharing this feedback so openly. If you’d like to talk more about what happened, my advocate are here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Veterans United made my loan assumption process smooth and stress-free. Jody and Mark were professional, helpful, and always available to answer questions. I’m truly grateful for their guidance and support throughout the process.
Aaron Guinn and his team have just been outstanding the entire time. Started out with "just looking" to buy a house in New Jersey and when that didn't pan out and had to start looking in Florida, Aaron was a pleasure to work with. Very knowledgeable and always available to answer any of our questions. When it came down to placing an offer on the house and getting into contract, I don't think I could have done it without him and his awesome team there. Professional and make working with my realtor, title company, and other companies very easy. I hope this is not the last time I get to work with such a great team. Highly recommended!
I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.
Tanner and Tim were great to work with. They were very friendly, helpful and knowledgeable.
Great communication with the team, specifically Arron and Dustin. Thank you!
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Tanks guys you’re team is awesome!!!
Everyone involved with helping me was super professional and competent. I highly recommend Veterans United.
Almost everyone was great .
Veterans United (VU) is an incredible company focused on serving others at a high level and if you want someone to care for you in your home buying and selling process, Veterans United will go above and beyond
