The best customer support I have ever received. Awesome job.
Jeremy and Kim were great to work with during this experience. They were always there to answer any questions my wife or I had. Good experience.
They are absolutely awesome!
The whole team that help me get into my home was absolutely great!
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Veterans United has been great to work with and really helped me gain the confidence to buy my first home!
I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.
Loan process was very easy. Using the app to upload docs was great because I was able to do it on my schedule.
I really enjoyed the process with Veterans United. It was streamlined and the portal and group text made it easy. I am giving a 10 because the everything went much smoother than my previous VA loan with a different lender. The team was personable and did a good job at making the personal connection that can sometimes lack with remote/internet-based services. Our lender and title company did make positive comments about this process.There were a few times near the end that I left messages and didn't receive calls back of at least acknowledgment of receipt. This is a small blip in the process and admittedly there might not have been much to discuss but as a mortgage lending team you all deal with folks in the midst of the most chaotic time in people's lives. Providing peace of mind and helping assure confidence in the process can go a long way especially at the end when things are moving so fast.The process was fantastic - the team was knowledgeable - there were no surprisedThank you for the gift - the girls love the book, and my 4-year-old is sleeping with the dog toy.
Pleasure to work with!
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I was excellent experience.
