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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,829 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,829 unfiltered reviews

Starting on Page 289 of 14,861. Return to Page 1

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

VU provided a quick, easy, and modern way to purchase a home. Every step of the process was clear and simple, and support was just a call or text away. Really the best experience I've had to date!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Photo submission from Larry V.

What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful through every stage. Will never use anyone else.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

Great people to work with. They’re with you every step of the way in the home buying process. Great communication and nice people!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Streamline and easy process.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

You guys ROCK you made it so easy and best of all no stress. Thank You.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

This is my second time with Veterans United and I cannot speak highly enough about the level of service and care provided both times. Will definitely use them for any future VA loan purchases.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Very easy to deal with and always there to help when I needed help.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Photo submission from Adam V.

Easy process. Professional help. Couldn't be happier. Exceeded all expectations.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Great working with the Veterans United Team, they make you feel part of the family. The process they have sets the standard!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

I have now worked with Heidi on 3 deals, and everyone has been exceptional.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

Closed in record time… flawless execution. Job well done to all crew members that had part in housing purchase.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

0.5 out of 5 Stars

Avoid at all costs. We encountered not only a fundamental misunderstanding of utilizing a second VA, but had to go through underwriting twice and experienced a multiple week delay while moving cross country for a PCS.

Response from Veterans United

Hi Maxwell,
I’m really sorry to hear how stressful this process was for you, especially while navigating a PCS move. Having to go through underwriting more than once and experiencing delays would be incredibly frustrating, and I regret that the experience left you feeling this way about Veterans United.

Please don’t hesitate to reach out if you’d like us to walk through this together. You can connect with my team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

Cohesive stress relieving team got me from A to B Hassle free.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

I have used Veterans United 3 times in Oklahoma and Matthew Czerwonka was the lead on all 3. Matthew is the best and stays on top of everything. He is professional yet very friendly and I consider him a friend. His team always do a great job as well. The most recent house (September 2025) I bought using Veterans United was estimated 45 days to close, on Veterans United side they were ready to close a week early but the sellers were not ready so we closed on the original date. I would highly recommend Veterans United and Matthew Czerwonka.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

A simple call got the ball rolling, and got my family into our home. It was great working with Joseph, Alyssa and the Veterans United team. I believe they made the process easier and took the stress away for my wife and I by keeping us updated and answering questions. Without a doubt, I would recommend Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Photo submission from Keith B.

Kyle Gardner and Sam Brown were amazing, even my realtor was incredibly pleased with them and stated he was going to recommend them to his clients who are veterans. My realtor said Veterans United surpassed all other VA lenders he's dealt with.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Casey, Brittany and young lady from earlier who helped with my credit score all did a fantastic job!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Josh and his team were ready to move mountains just for us to have a smooth closing date!

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

I will definitely recommend Veterans United and will use them again hopefully in the future.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Veterans United was extremely responsive to our needs and helped us get into a new home in a timely manner. I would highly recommend. Lisa Shrum was also there to help out whenever needed.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

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