The VU team made every effort to achieve the best deal for us and helped us land the perfect home.As first time home buyers they were patient and helpful and never took advantage of our lack of knowledge.
The service was outstanding. Brent, and Victoria were great to work with.
Excellent sevice, very responsive, and answered all my questions in a timely manner.
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Great team to have on your first or third home buying experience! Always able to answer questions and provide advice going into any situation regarding the home buying process.
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This is the second time I have dealt with Devon and his team. First when I bought my house and second when I did my refi. Both times have been awesome. He has been there not only to answer the financial questions but also helped when I had technical questions.
We haven't had time yet to process the fact that we are homeowners!! It's crazy to think that less than 6 weeks ago we were just contacting you. Britt was wonderful, knowledgeable, quick to answer our questions and she made us feel confident and valued during the entire process. Deborah was a good negotiator. Everyone we talked too make us feel like family taking care of family. THANK YOU!!
The team works hard to ensure all questions and options are reviewed.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
I would recommend VU to anybody that can use them. I made the mistake of buying my last house with a different lender instead of using VU again and I instantly regretted it. Kris and Greg and the rest of the time kept in constant communication with updates and immediate responses. I was never in the dark and they answered all my questions even if they seemed silly to me. I have nothing but good things to say.
I like how everyone was patient understanding and communicated very well
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The team at Veterans United was amazing to work with. They walked me through every step so the process was smooth sailing!
My Loan officer Joshua was fantastic however, the Loan processor Chris was very aggressive and threatening with a delayed closing when I knew nothing about the issue and had been getting him everything he needed immediately other than that I would definitely recommend Veteran United
I love how easy and streamline everything is with them. This is our 2nd time working with Veterans United and we're even more pleased this time then last time. Sam, Brendan, and Mandy all did a great job!
Excellent process. Excellent service. Excellent!
Overall my experience was great. Having VU on my side made home buying as easy and stress free as you can get. Excellent communication from all team members and very personable. 10/10!
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
This was my first home that I bought, it was a pleasant experience overall.
