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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,513 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,513 unfiltered reviews

Starting on Page 29 of 16,018. Return to Page 1

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Extremely satisfied with the entire team! They answered every question with honesty and urgency; really appreciate them all!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Very knowledgeable staff that kept me updated and in the loop with everything. Made the process extremely easy.

headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Amanda and her team were absolutely outstanding! I wouldn’t have gone with VU without them

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

3.5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Ron and Erin were amazing! Enjoyed working with them, fast responses, detailed explanations, and always calmed up if we were unsure about something.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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5 out of 5 Stars

They make sure you are well taken care off. Through each step in the process they were attentive and informative. I knew I had very experienced people in my corner. And they really cared about making sure they got me in the right home.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

All my questions and concerns were shared quickly and professionally.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Tell you how you guys did!!! Let me say that Kyle Gardener has been with my husband Maurice and myself for almost a decade. We have called Kyle for many thing refinancing, how the stock market affects the interest rates. And have always been able to speak with Kyle. We never felt like we bothering him in any way. That is why we have purchased, refinanced with Veteran United. Because of people like Kyle Gardener , Jaclyn Shaw and there whole team. We aren't a spread sheet. we are people.

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

Lindsey James was my loan officer and she was fantastic

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Process was outstanding. Ninna and team from start to finish kept us informed and provided an outstanding service. Would highly recommend Veterans United, based on this experience.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

They were awesome and very helpful!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars

My experience with Veterans United has been excellent. Buying a home is a major milestone, and I really appreciate how much easier the team made the entire process.I especially want to thank Steven B. for his communication, professionalism, and support throughout the journey. Whenever I had questions or needed clarification, I felt comfortable reaching out.I'm extremely grateful for the help I received in making this milestone possible. I would definitely recommend Veterans United to other veterans looking to purchase a home.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

This is now my third home purchase with Veterans United, and all three experiences have been guided by the exceptional Taylor Deppe. Simply put, Taylor is the very best at what she does. She has set the bar incredibly high, and I cannot imagine navigating the homebuying process with anyone else.Taylor’s professionalism, dedication, communication, and genuine care for the people she serves are second to none. She and her entire team consistently go above and beyond to make what can be a stressful process feel manageable, organized, and seamless.Veterans United, I hope you recognize just how fortunate you are to have Taylor and the outstanding people who work alongside her. Take care of them. They represent your organization exceptionally well and are the reason customers like me continue coming back.As I begin this next chapter of my life in Navarre, Florida, I want to express my sincere gratitude to Taylor, Lora, and everyone else who helped make this purchase possible. I wish each of you continued success, happiness, and fulfillment, both personally and professionally.My plan is to call this house home for a long time, but life has a way of surprising us. Should another move ever be in my future, I know exactly who my first call will be.Thank you for everything. You have my highest recommendation!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Bill and his team were exceptional.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Great team. Ali was fantastic and hope to refinance later. Thank you

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Emmy and her team were excellent to work with, we really appreciate the efficiency and respect shown during the whole process.

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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