Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,513 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,513 unfiltered reviews

Starting on Page 30 of 16,018. Return to Page 1

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

The team I had at Veterans United was absolutely phenomenal, the hospitality, speed, professionalism, and overall confidence they shared with me to get us into our home was what made this whole experience pain free, thank you Aaron and thank you veterans united!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

There aren’t enough words or space in this box to thoroughly express our love and gratitude for the wonderful group of people that were involved with this home buying experience.
This is the second time we’ve purchased a home with Veterans United and honestly I couldn’t see my family using anyone else.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

Everything went well . I felt secure that I had a team of people working this. I now have the keys to my own home.

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Donnie Sanford and Bailey D. Worked so hard for my wife and I to help with our loan. Always responding quickly and doing what they could on the back end. My wife and I both felt valued and heard with this Duo! 10/10

headshot image of Donnie Sanford

Loan Officer: Donnie Sanford

NMLS# 986763

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

4.5 out of 5 Stars

Tim and the whole team was terrific, it was the underwriting that was the difficult part

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Charles worked so hard and diligently for me to have my first home. Doing all the paperwork and allowing me to have my first dream come true was above and beyond what I expected.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

I can’t say enough good things about Veterans United. Ken and his entire team made the process of buying my first home incredibly easy from start to finish. They were always there to answer questions, keep me informed, and help me through every step of the process.I’m incredibly grateful and thankful for everything they did to help make becoming a homeowner a reality. I truly appreciate Ken and his team and would absolutely recommend Veterans United to anyone looking to buy a home. I wouldn’t hesitate to use them again in the future.Thank you for helping me get into my first home!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

Ready to see for yourself?

Experience first-hand why 383,888 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Samantha, Kyle, Nacim, and Rubia this team was great from the beginning to end. You all answered my questions and were quick to responded to my calls, text and emails. Samantha was awesome and straightforward with the process. The babies love the gift....thank you!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Fantastic and easy

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Fast, quick, and responsive.. no other way to describe it! Less than 30 days from me reaching out initially until our cash out refinance was fully funded with cash in hand!! Highly recommend!

headshot image of Eric Harmon

Loan Officer: Eric Harmon

NMLS# 2825506

4.5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

They made the process so smooth and easy kept you informed the whole way of the time. It was amazing and I appreciated everything that the whole team done to make the process so easy.

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

You guys were great, very patient no rushing. I would recommend you all to friends and veterans alike thank you all for your hard work.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Erik Herman is phenomenal. This is the third home purchase I have had as him being my loan officer. He is truthful, down to earth and listens to what I have to say.

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

Ready to see for yourself?

Experience first-hand why 383,888 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

Now that the dust has settled, we've closed and are slowly moving into our new home. I wanted to take a moment to tell you my thoughts on the support I received from VU throughout the process.I am a retired Marine, and in my lifetime I have written fewer than half a dozen reviews of any kind. I felt compelled to write this one because of the exceptional support I received from Charlie Holsten.I am the first to admit I wasn't an easy customer. Our home search stretched over roughly five months. We pursued multiple properties, had offers fall through for various reasons, and faced more frustration than I’ve experienced in any previous home search.Through it all, Charlie was outstanding. He prepared every loan estimate promptly - likely 15 or more over those five months - and clearly explained each one. No matter when I emailed him, day or night, he responded quickly.Even when my emails were less than ideal, unprofessional, and/or borderline disrespectful, he replied with consistent courtesy, respect, and professionalism. When I grew frustrated, he remained calm and reassuring. Whenever I considered leaving Veterans United, he stayed with me, kept the process moving, and ultimately helped me close with VU.Charlie is an absolute A-team professional. His knowledge, responsiveness, patience, and commitment made a difficult process manageable and successful.YES - I would use VU again, and YES, I would specifically request Charlie!

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Eric Perrigo did an EXCELLENT job by keeping all parties informed of loan steps from preapproval to closing! I highly recommend him!! I could NOT have asked for better communication. Thank you Eric!!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4.5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars

Hannah from Veterans united is absolutely amazing, she's very helpful and always willing to help you get threw the home buy process i am very pleased with the outcome

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars

I was struggling with another lender and Tim asked if he could take a look. This team stepped in and processed a loan in an amazingly short time frame! Worked so hard to get passed every hickup. Listened so well to what was going on and listened to my suggestions and made excellent ones of their own to get everything done. Stellar to work with!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.