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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,921

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

When my landlord raised my rent by 25%, it set off a panic on finding a new place to live. I have casually looked at properties over the past four years but never found anything and the prices seemed out of my range. Because I had a 90 day deadline to vacate my rental unit or pay the increased rent, I decided to see how the Veterans home loan worked. I am impressed by the speed and the professionalism, answering my questions about the process and making this as minimally stressful as possible. When I got the news of the closing date, I could hardly believe it. A homeowner at last! If I had known this process was as smooth as Veterans United made it, I would have started the process a couple years ago. I highly recommend Veterans interested in buying a home to make the call. Your life will change for the better.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

It was a great experience working with the Veterans United staff, they where very professional, by me being a first time home buyer I needed all the assistance and confidence I could get from them I would certainly recommend V.U. to any veteran.. Thank you again !!

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
Photo submission from Dan J.

Totally Amazing from start to finish! From our family to yours, Thank you!

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

This is the second home I have bought while working with Veterans United. When I decided to purchase my second house I went directly to Veterans United after a great experience the first time. Brandon was outstanding throughout the whole process. I could always reach out to him and his team to get my questions answered immediately. They continuously worked with my needs and were there to make it a great experience.

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend

Veterans United was a godsent. Everyone there showed great concern for me.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

My wife and I have had two occasions to benefit from the expertise and excellent service of Veterans United. The first was a VA loan and the second a conventional. Both times were with Anne and her team. If you are a veteran looking for assistance in accessing your options, we cannot recommend VU highly enough! They have the expertise and the commitment!
Bill & Theresa

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
Photo submission from Curtis W.

Easiest thing I've ever done, the only hard part was moving

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Simply thank you Ms Tracy and Ms Cassidy you guys were so helpful always doing your best to help us I will never go anywhere else!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars
Would Recommend
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

I really can't thank Suzanne enough she was absolutely incredible to work with. She made us feel like we were family and we knew that she had our best interest in mind. I think veterans united is a phenomenal organization to work with and we will definitely coming back for our next home purchase or refinance.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

🙂 is all I can say.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Mike helped with every aspect of the loan process to make sure we knew what needed to be accomplished.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Tonya Dawson truly cared about my husband and I during this entire process. She went to extra lengths to ensure that my husband and I understood everything that was going on.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

The buying process is overwhelming but EVERYONE at Veterans United were amazing. Communicated effectively especially when I felt overwhelmed and had no clue of the next steps, Merrie was right there to help me along the way. Thank you to everyone that helped. You all are amazing.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

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5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

I have been getting countless offers from other loan companies trying to buy my loan for refinancing. Veteran's United has a feature on it's customer account page that informs you if it's the right time to refinance. Thanks to Veteran's United, we didn't fall into any loan refinance traps from the "vultures" that were circling as soon as the waiting period expired. Thanks Veteran's United!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Matt was absolutely incredible, his communication was unmatched, he always kept us up to date on the next step in the process. He was extremely knowledgeable, he answered all of my wife's million questions. He was on top of everything. Not to mention, him and his team went above and BEYOND-- they sent our dogs toys and treats which they haven't been able to let go of ever since. Its those personal touches that really made this experience stand out, and so positive. I thought buying a home was going to be worlds more stressful but Matt and Cole made this process seamless. I would recommend VU to any of my friends from the military for them to buy a house. Matt and Cole made sure we were in good hands the whole time and I would want my friends to have the same experience. Lastly, they sent us t-shirts to represent such a great lender and we can't wait to receive them. thank you forever, for this incredible experience. We appreciate it more than words can ever express. We can't wait to make new memories in our new home and that's all thanks to all of you. Never stop those personal touches, it made us feel like we're apart of the VU family & that you always have our backs.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Joshua B.

I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Veterans United stuck by their word and kept us fully up to date throughout the entire process of our original home loan and again through the refinance process when interest rates dropped (they are the ones who told us about the dropped rate too).

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend

Overall, this has been the easiest process I probably have gone through in my life. This is my wife and I's first home, and first home buying experience. I thought buying a home for the first time was going to be so tedious and scary, but MyVeteransUnited have made this so simple and easy. I am elated in how the process went, and how Rob/His team were some of the easiest and nicest people to work with. Thank you again to everyone who sees this in making my family some of the happiest people on the planet.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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