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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,074

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,074 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
Would Recommend

I also wanted to say thanks to Max and Tony for their help in this process.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Cynthia Diaz

NMLS# 1483854

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

Loan Officer: Ginny Young

NMLS# 187898

4 out of 5 Stars
Would Recommend

Overall, this was a great experience. There were some last minute underwriting issues that seemed like they could have been addressed much sooner. They delayed final approval and caused us some anxiety.

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend

We really enjoyed working with the Veterans United team assigned to us. They were so helpful and nice and made us feel like we were the only customers they had. The home buying experience with Veterans United was the best one we've had yet!

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend

I have not experienced anything like the customer service that I received from VU, in a long time, maybe ever! They actually cared about me and my family. It was not just a business transaction, the team was amazing. I believe that every company in America could model their customer service from VU! As long as VU is in business, I will never deal with another home mortgage lender again!

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

I have to say the overall experience was amazing. Everyone was helpful and always available to answer any questions.

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

I was reluctant at first to try Veterans United Home Loans, however speaking with Rich Pauls right at the beginning, then Ben put me at ease immediately. They were responsive and supportive every step of the way. I highly recommend Veterans United Home Loans.

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I feel like the entire team was helpful, understanding, and committed to my wife and I finding the best possible home. They constantly reached out and treated us like we were their only clients. Thanks again for everything.

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Thank you Brian Bradley and the team at Veterans United! This is the second home we have purchased with Brian’s help!
The process is seamless and Brian does a great job through every step of the process!
Relocating a family can be a big stressor! Brian and the team took the stress out of this part of the relocation!
Thank you from the House Family!Mike House

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Drennan Johnson

NMLS# 1849997

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5 out of 5 Stars
Would Recommend

Loan Officer: Brie Lasley

NMLS# 1182864

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Building a house can be a long and stressful process, but the one thing that was never stressful was working with Joe Peterson and his team at VU. It took nearly a year to complete, but we have moved in and couldn't be happier! Thanks to Joe and everyone involved!

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
Photo submission from Savannah C.

Thanks to the Veterans United Team for making it possible for me to purchase my own home.

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Thanks to Nick and his great team who provided us with excellent service. They were always answering every question and doubt that we had and they made the whole process easier. I would definitely recommend them. Thank you for making one of my big dreams come true.thanks again to veterans united they are all a good team

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

My team was the greatest! Always willing to help when I needed it and was clear and concise with everything! Would definitely recommend this team to anyone else that is looking to buy a home! Thank you all so much for everything! I couldn’t be happier how everything turned out!

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Tallis

NMLS# 339303

More Reviews

See all 348,074 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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