We were so nervous to transition from military to civilian life. Veterans United was there for us every step of the way. We appreciate the hard work, and it was nice to have a team we could trust for buying our dream home!
The entire process was easy thanks to them. I would use and recommend Veterans United to any veteran that is wanting a home loan.
I felt sooooooooo elaborated with Veterans United. The videos keep you informed on what's happening next and just an overall explanation of what is to happen within that step. I WOULD HIGHLY RECOMMEND veterans united to anyone who is looking to buy a house. The went above and beyond my expectations, even researched the untilies in my area and schools. I Will DEFINITELY use them again buying or selling a house.
Veterans United Loans was very good regarding information and service to the customer.
However, the Veterans United Insurance section needs instruction regarding the importance of returning telephone calls from the customer and/or just a follow-up contact as to inquiring if the customer has any questions. It was a toss-up whether to go with Veterans United Insurance or Armed Forces Insurance (AFI). I went with Veterans United primarily due to cost. Once I made that decision, the Veterans Untied Insurance associate failed to return my call and I never heard from him again (commission made--now move on to the next customer). However, the AFI associate continued to make contact with me as to how she could have improved her service. There was nothing wrong with her customer service, AFI was simply a bit more expensive than Veterans United, but her customer service surpasses that of Veterans United. I have waited for the dust to settle regarding the closing of the house, in order to re-evaluate my Home Insurance selection. Even though the AFI cost is more, I now find myself trusting their insurance associates more than Veterans United. I will probably terminate Veterans Insurance and pay the extra cost for the trust I have in the AFI insurance associates.
See above
Ryan and Alison were so great at walking me through and helping me understand each step of the process. They were also available to answer any questions I had (and I had a lot!) and always responded quickly. I couldn’t have asked for a better team to work with or for a better experience!
1st time doing this, and I did not feel confused at all all. You guys made this a very easy process and I am grateful to have work with you.
Ready to see for yourself?
Experience first-hand why 338,391 homeowners give us a perfect score!
I have worked with several mortgage companies in the past but, Veterans United has the most knowledgeable and professional personnel I have ever had the privilege to work with. Mike dropped.
Thank You for the experience.
We would be happy to use veterans United for any future home purchase and would be very happy to work with Alex
Loved the care and concern from the Veterans United team. Would definitely work with Josh again in future and would refer the company to all veterans. I just wish my wife and I could get shirts to advertise a fantastic company all vets should know about!
