We enjoyed the voucher with ADT to make our home more secured.
Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!
These guys have been such an amazing support team. As a first time home buyer, they walked me through step by step and always were available to answer questions and assist me!
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The team did an excellent job keeping everything on track and moving forward as fast as possible
Andy made our home buying a very enjoyable experience. Andy was so pleasant to work with, always going out of his way to answer any questions we had. He always made us feel like we really mattered and kept us from getting stressed out.
They were great to work with. Getting a return call on questions is something they need to work on.
Everything went the way they said it would. Very Knowledgeable and
Helpful. I would recommend them again and again.
This company was referred to me and it definitely was an awesome experience from the beginning to the end. Never have I experience so many caring and concern individuals who was so extremely professional. It was almost overwhelming but in a good way.
Worse experience of my life other than the death of a loved one.
Response from Veterans United
Hey Margaret,
I’m so sorry to hear that your experience with us felt that painful. I can’t imagine how difficult that must have been, and I truly wish things had gone differently for you. No one should ever feel that kind of stress or disappointment during such an important moment in their life.
We take feedback like this very seriously and want to understand exactly what happened so we can learn from it and make things right where possible. My Client Advocate team would really appreciate the chance to connect with you and listen to your story in more detail. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Quick and easy process
Very professional team that worked with my wife and I. They were great people
