First, I would love to give VU a complete (10), but nobody’s perfect. I gave them a 9, but really (9.999)!!!
I have to say I was a little skeptical when dealing with companies like these. “The to good too good to be true”. But I took a leap of faith and did. And BOY am I very satisfied. VU is very patient with their clients and follow up with you constant to make sure you are comfortable, and answer questions. I was not where I need to be enabled to qualify, but VU has a team dedicated to help you through the process. I was told what needed to be done and how to do what need to be done to get my pre-approval and stay the course.
If you are not comfortable with real-estate agent, they will find another one. If you have any issues, they will find a solution, if not, they will not sugar coat, and lead you on, we as veterans have done enough and, deserve for a company to be up front with us.
This is what GREAT people with HEARTS of GOLD do for you!!!!!
Joe Choi and his team Lacy Chapman and Randi March made this a very smooth and efficient process. There was great communication taking us through each step. We are very pleased and highly recommend Veterans United Home Loans.
Very smooth process, worked with me as I have a not normal work schedule. Thanks for all that you did for me and my family.
Thanks to Doug Lippman and Abby Warner for your help through this process. Much appreciated.
We were wondering if we would ever be able to own a home again . Veterans United Home loans changed that . They will work to get you the best deal for you and work with realtors that are in the same vein .
Thank you Veterans United crew ,
Bill and Charla Berntson
Adam Nelson was my home loan specialist. As a first time home buyer, I was extremely nervous, anxious and honestly terrified of the process. Working with Adam and his attention to details made my experience seemless and somewhat stress free (I am a natural stresser lol). Beginning with our very first conversation almost a year ago, until closing last week Adam remained extremely responsive, professional, timely, warm and knowledgeable about the entire process. He took his time to explain technical challenges and processes until I understood them. From beginning to end, his responsiveness remained exceptional. I would 100000% recommend Adam and Veterans United to all of my vet friends who are looking for a home.
I loved working with everyone. They literally make it so easy for you to get a home. They work hard for you and never give up on you.
Everyone involved did great helping us through this process!! Alex was knowledgeable, kind, and did whatever he could to make this easier!! We would have never been able to do this without Veteran's United!!!
A wonderful experience you'll deal with a team who communicate effectively and listen to your needs and the process is very simple. Don't waste anytime on any other mortgage company and go with Veterans United!
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Madison worked with my team and was very helpful and getting everything finalized. We touched bases constantly throughout the day and k found it very helpful
All involved helped patiently guide me, a senior citizen, through a somewhat scary process and we will be forever grateful.
This is a revised review after taking a day or two to get perspective after closing day. Your computer issues last Friday were unfortunate, but they caused issues with my job, getting off work to come sign, etc.
Great Company to work with from start to finish! They were all extremely helpful and supportive at all times and made the process of securing a loan and purchasing a house very easy and efficient.