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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,843

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Great team they were willing to put in the hard work to help veterans like me out with setting up with a home. Every step of the way they weee clear with communication and met my needs as not just a service member but a family man as well.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4.5 out of 5 Stars
Would Recommend

Everything went smoothly with a couple minor hiccups. When it came to buying homeowners insurance I was told I was not going to be able to get the loan because the roof was too old, which was not true. I ended up not using any of the quoted insurance companies and used a different one that ended being cheaper anyway. There was also some miscommunication between the title company real, estate agent and loan coordinator causing a delay in signing closing paperwork by one day.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

From Start to finish Don was on it. He was responding to my texts late at night and on weekends. I never waited longer than 24 hours for any kind of response. The company gave me a 5 dollar gift card to Starbucks, so if you're a client and it seems like a just touching bases email respond to it.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
Photo submission from Timothy W.

No better place to go for your home loan.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

It was great to deal with you all

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

I have gone through the home purchasing process twice now, and have used Veterans United each time and would highly recommend them to anyone. They have gone above and beyond for us each time to get us the best rates possible and helped us every step of the way.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

My loan officer and loan coordinator were both amazing. Always helpful and I couldn't be more thankful for having both of them as a team buying my new house!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Matt and Diana went above beyond to assure that every thing went smoothly. They are exstreamly nolagabol and care about there for any thing that may arise.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Veterans United held my hand every step of the way and constantly checked up on me during the process of buying my first home. I highly recommend Veterans United and I will be referring all my veteran friends to use Veterans United.

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
Photo submission from John S.

I was unaware for many years about getting a VA home loan. Now that I have gotten a home using Veterans United, I'm sorry I waited so long. They were very professional and walked me through every step of the process and got me the best rate. I now truly understand that Veterans United is the best in obtaining a VA home loan. Thank You!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend

Genuinely choose Veterans United over USAA because of the seamless service and easy communication.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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5 out of 5 Stars
Would Recommend

There are not enough positive adjectives to describe Ryan and his team. They are the 1 Percent of their field in terms of efficiency and execution. This is my 5th home purchase and I have never experienced this level of professionalism. For my future endeavors in real estate I will only use veteran's united and work with Ryan's team.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Veterans United made the loan and buying process very easy. The realtor they picked couldnt have been better. The team made it a smooth process from first contact to closing.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Second time using you guys. Loved it

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend
Photo submission from Jason E.

Veterans United ranks highest of the several lenders I've used in the past ten years. They are responsive, thorough, and made our home buying experience very easy.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

5/5 Stars – Outstanding Experience with Homes Loan Team!I couldn’t be happier with my experience working with the Homes Loan Team. From the very beginning, they were professional, responsive, and truly committed to helping me navigate the home loan process with confidence and clarity.What stood out the most was their dedication to customer service. Every question I had—no matter how small—was answered promptly and thoroughly. They took the time to explain all my options, guided me step-by-step through the paperwork, and ensured I understood everything before moving forward.Their team made what can often be a stressful and confusing process feel smooth, transparent, and even enjoyable. They were knowledgeable, patient, and always one step ahead, anticipating what I’d need next.Thanks to their hard work and expertise, I was able to close on my dream home quickly and without any unexpected issues. I’m incredibly grateful and would recommend Homes Loan Team to anyone looking for trustworthy, efficient, and personalized mortgage support.Thank you again for making this such a positive experience!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

More Reviews

See all 435,843 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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