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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,196

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,196 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

MAYBE A OUTLINE OF HOW THE WHOLE PROCESS WORKS WOULD HELP KEEP THE STRESS DOWN YES THE TO DO LIST IS GOOD BUT A OVERALL CHART WOULD BE GREAT..OVERALL RYAN AND MORGAN DID GREAT WE HAVE OUR HOME. I WILL BE RECOMMENDING RYAN AND HIS TEAM TO MY VETERAN FRIENDS

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4.5 out of 5 Stars
Would Recommend

Overall we had a really good experience!!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
Would Recommend

I feel the underwriters were not very punctual or logical. Much was held until the last week to get completed and frustrated everyone in the entire process. The loan coordinator I understand had some personal things going on and seemed like nobody was a backup for her to take care of herself. It’s not her fault, it’s the fault of management it to ensure employees are provided time to take care of unsuspecting issues.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

I really liked how well your online portal organized everything. It was very easy to keep track of all the paperwork and tasks. The whole experience was so much better than our previous homebuying adventure.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
Photo submission from Gene C.

Veterans United is very easy to work with. They explain each step and offer their assistance at each and every step. They are there to help you get the home you want. It is not just a job for them.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

I really did most of the process on my phone. This was all a matter of a really great team that works well together and cares about the veteran they are serving. I will pass the word on to all the veterans I know about how quickly my team made this happen.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Veterans United was a great experience. If I had questions they were there. They always let me know what the next step was and anything I needed to do.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

I cannot better illustrate how amazing VU was than by describing our situation. I’m a first time home buyer stationed in Germany with orders to Louisiana. After renting for multiple years, we wanted to invest in our own home but there would be no way we’d be able to meet with the builder, lender, real estate agent, or even see the house. That is where the team stepped up!Scott’s team walked us step by step ensuring we understood everything about the process and answered any questions we had. Their MyVU app was incredible and outlined a solid checklist for was needed to be accomplished, and stored all of our confidential documents. Our realtor was our eyes and ears on the ground, and constantly advocated for us with the builder and lender keeping our best interests in mind. Between pictures, videos, FaceTimes, virtual walk-throughs, the team ensure we were part of every decision. At the end, we had a group chat where everyone was texting each other what was happening when so we were constantly in the loop. I am so impressed with this company and their support that I cannot imagine using another company in the future! Thank you!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

The Team was exceptional in processing my VA loan. They were very professional, courteous and was on top of the entire loan processing. I was so impressed how they all worked together as a Team and made the entire process so easy and fast, made me feel as if I was their only client. I will definitely be referring my fellow Veterans to Veterans United Home Loans.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4.5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
Photo submission from Eti F.

Our experience was great as first time home buyers. Your Team provided great services and we appreciate them very much. Thank you for taking care of Veterans. Blessings.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Could not have asked for a better experience from the Veterans United team. Moving across several states was not easy, but they went above and beyond in their services. Hope to never to again, but if I do VU is the only way to go.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

I would recommend the Veterans Untied home loan team to any servicemember past or present. I was recommended by a coworker and am extremely happy that I was. The team has been everything the VA should be. If you don't want to wait in line to die, give Veterans united a call.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

I bought the house I STUMBLED upon. The team and real estate agent were very helpful, and I'm HAPPY with my home purchase!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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5 out of 5 Stars
Would Recommend

Veterans united is a great service that can be utilized, I have been promoting your name and services at my command because it is filled with active and retired service members. And the fact that you will beat out others on the interest rates especially during these current times. Thanks for all that you have done for my kids and I.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Great experience, thank you for the opportunity and for the help.

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Everyone we dealt with from beginning to end was so fantastic! Walked us through every stage and kept us in the loop constantly! We couldn't have asked for a better team! We wouldn't have made it through it without each and everyone of you. You made this whole experience painless, truly the best! Thank you all for all your hard work!!!!!!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
Photo submission from Helmut F.

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

More Reviews

See all 393,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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