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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,308

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,308 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Communication would be a little bitter without the texting so much

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Definitely a straight through process, everything till the last day was explained over and over, I appreciate the help, definitely recommending veterans united for veterans home buying! Thank you!

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Our team was all around amazing. They were always on top of things and very informative. This was out first home purchase and we had a lot of questions, our team worked diligently to help us close on our home early and our family celebrated Christmas in our new home. I would definitely recommend Veterans United!

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Overall a pleasant experience. The job was expedited with professionalism and understanding. We appreciate the hard work in such a short time.

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
Photo submission from James C.

Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

I want to personally thank Jimmy, Adrienne and Hazel. They worked so hard to help me get my home. This was a fast and easy process. I truly would recommend Veterans United to any Veteran.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3 out of 5 Stars

Have had VA mortgages in the past, but have never had the amount of forms & items to complete. Too much!

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

The home buying process can be very scary, especially for first time home owners. Veterans United let us know exactly what we needed to do and where we were at at every stage of the process. Thanks to them we were able to secure an early close, and spend Christmas in our new home. Thank you Veterans United!

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

The process went about as smoothly as you can hope for considering we were purchasing a home while still living in Japan. Everything was finished exactly on schedule in a professional way with a personal touch.

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
Photo submission from Tierra W.

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

The whole team was awesome and went above and beyond to get us in our first home. Thanks a million from the Parker family!

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

More Reviews

See all 348,308 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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