Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,081

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 382,081 unfiltered, unedited reviews

Starting on Page 294 of 12667. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Everyone was great. They were knowledgeable and answered all of my questions.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars
Would Recommend

The process with the underwriter was very back and forth which was very stressful and time consuming. Thankfully Matt made sure everything was taking care of but it was certainly a process that could have been smoother.

headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend

I am presently satisfied with VU and would recommend to friends and family.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Absolutely the best loan and house buying experience that I have ever had. I would strongly recommend your services to anyone looking to purchase a home.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend
Photo submission from Michael M.

I can't say enough good things about Joe Narron, I would say that the majority of my interactions was through Joe. We had quite a difficult time obtaining a Certificate of Eligibility from the VA but Joe was there helping every step of the way.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Scott was right on target with getting all the paperwork needed to underwriters and even responded on a weekend to answer a question for us. Thank you for all your help.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Great experience. I love the team i had and i would recommend them for the highest award that Veterans united can offer them.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Great service by Nick and team

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I was provided with fantastic service. Even with my demanding job veterans united made the home buying process easier than I imagined it would be. Thankful for how friendly and professional the entire team was. All the employees were easy to work with and communicate with. Those factors helped keep me from getting stressed out or overwhelmed. They will be the first call I make if I need their services again.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
Photo submission from Eric B.

I recommend this company to anyone looking for a VA home loan. Everyone that was on my team was absolutely wonderful. The resources they have on their page on top of their knowledgeable staff make sure that you aren't lost in any step of the home buying process. If you're looking to buy a home, definitely go with Veterans United, you won't be disappointed!

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Eli Ahn and his team went above and beyond to provide an excellent and seamless new home buying (and refinance) experience. This was our first home purchase and Eli, Jacob, Jodi, and their entire team were with us every step of the way, ensuring we got the best rate and home deal. The VA agent they chose to help us close the deal, Walter Crawford, was likewise stellar. They made a potentially stressful experience (buying a home) virtually painless and they really listened to us. Especially Eli Ahn who answered countless calls and questions for us and kept things professional, positive, and upbeat at every turn. They were also very flexible with us over the holiday season (for both our first home buy and the following refinance). In fact, Eli kept an eye on the interest rates for us so we wouldn't miss anything, significantly lowering our rate during the refinance. This is so important in today's volatile housing market. One of the many things I love about this team is that they truly are a one-stop-shop for all home buying and refinance needs. From the financing to the VA-savvy real estate agent, to shopping for best insurance rates, to the closing and even the notary public (for our refinance) - they work together like a well oiled machine. It made me miss being in the Army where you can always depend on the team to cover your back and look out for you. This team is like that. I just don't think you can get this level of care and dedication from a civilian organization. Aside from helping us secure a better than expected rate both times, there were no surprises and we loved having that one button, Veterans United, to push for everything. I can't imagine a veteran (or anyone else really), choosing a different organization to buy or refinance a home with. We sing their praises to family and friends and hope this review can help others make this same great choice. My husband Doug and I highly recommend Veterans United.
Sincerely,
Beyond Happy Veteran Home Owner Nicole

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Thanks to all that helped me get the house.

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

Ready to see for yourself?

Experience first-hand why 299,142 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

VU did an amazing job streamlining our process with clear guidance and transparency. The outmost professional team.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

This is the second time I’ve used Veterans United. And if I happen to purchase another house I would use them again. Have yet to let me down.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I appreciate all that the team has done for us and I would 10/10 recommend!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Derek S.

Tiffany Harding our real estate agent was outstanding thanks for making this a smooth process. Still can't believe we are homeowners what a great feeling. Amy Shufelberger and Matt LaTorre from VU made our house buying stress free by letting us know in real time what was needed and explaining the process whenever we had questions. Very knowledgeable group of people that we worked with everyone worked seamlessly together. I am very proud to have served my country and equally proud to have worked with such a great group of people from Veterans United. Thank you all for making my family's American dream come true.

headshot image of Ben Hinkebein

Loan Officer: Ben Hinkebein

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Please refer to separate email

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

We were concerned that the home buying process would be a tedious mess because of all the stories we've heard from others. That was just never the case with Scott and Sarah. It was almost too easy. We kept waiting for something to delay the process or go wrong but that just was never the case . We were even able to close early and ge tin the house before Christmas. We're just so pleased woth Veterans United and our lending team.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

More Reviews

See all 382,081 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,893 Veterans started their online quote today.