Everyone was great. They were knowledgeable and answered all of my questions.
The process with the underwriter was very back and forth which was very stressful and time consuming. Thankfully Matt made sure everything was taking care of but it was certainly a process that could have been smoother.
I am presently satisfied with VU and would recommend to friends and family.
Absolutely the best loan and house buying experience that I have ever had. I would strongly recommend your services to anyone looking to purchase a home.
Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!
Scott was right on target with getting all the paperwork needed to underwriters and even responded on a weekend to answer a question for us. Thank you for all your help.
Great experience. I love the team i had and i would recommend them for the highest award that Veterans united can offer them.
Great service by Nick and team
I was provided with fantastic service. Even with my demanding job veterans united made the home buying process easier than I imagined it would be. Thankful for how friendly and professional the entire team was. All the employees were easy to work with and communicate with. Those factors helped keep me from getting stressed out or overwhelmed. They will be the first call I make if I need their services again.
I recommend this company to anyone looking for a VA home loan. Everyone that was on my team was absolutely wonderful. The resources they have on their page on top of their knowledgeable staff make sure that you aren't lost in any step of the home buying process. If you're looking to buy a home, definitely go with Veterans United, you won't be disappointed!
Eli Ahn and his team went above and beyond to provide an excellent and seamless new home buying (and refinance) experience. This was our first home purchase and Eli, Jacob, Jodi, and their entire team were with us every step of the way, ensuring we got the best rate and home deal. The VA agent they chose to help us close the deal, Walter Crawford, was likewise stellar. They made a potentially stressful experience (buying a home) virtually painless and they really listened to us. Especially Eli Ahn who answered countless calls and questions for us and kept things professional, positive, and upbeat at every turn. They were also very flexible with us over the holiday season (for both our first home buy and the following refinance). In fact, Eli kept an eye on the interest rates for us so we wouldn't miss anything, significantly lowering our rate during the refinance. This is so important in today's volatile housing market. One of the many things I love about this team is that they truly are a one-stop-shop for all home buying and refinance needs. From the financing to the VA-savvy real estate agent, to shopping for best insurance rates, to the closing and even the notary public (for our refinance) - they work together like a well oiled machine. It made me miss being in the Army where you can always depend on the team to cover your back and look out for you. This team is like that. I just don't think you can get this level of care and dedication from a civilian organization. Aside from helping us secure a better than expected rate both times, there were no surprises and we loved having that one button, Veterans United, to push for everything. I can't imagine a veteran (or anyone else really), choosing a different organization to buy or refinance a home with. We sing their praises to family and friends and hope this review can help others make this same great choice. My husband Doug and I highly recommend Veterans United.
Sincerely,
Beyond Happy Veteran Home Owner Nicole
Thanks to all that helped me get the house.
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VU did an amazing job streamlining our process with clear guidance and transparency. The outmost professional team.
This is the second time I’ve used Veterans United. And if I happen to purchase another house I would use them again. Have yet to let me down.
I appreciate all that the team has done for us and I would 10/10 recommend!
Tiffany Harding our real estate agent was outstanding thanks for making this a smooth process. Still can't believe we are homeowners what a great feeling. Amy Shufelberger and Matt LaTorre from VU made our house buying stress free by letting us know in real time what was needed and explaining the process whenever we had questions. Very knowledgeable group of people that we worked with everyone worked seamlessly together. I am very proud to have served my country and equally proud to have worked with such a great group of people from Veterans United. Thank you all for making my family's American dream come true.
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We were concerned that the home buying process would be a tedious mess because of all the stories we've heard from others. That was just never the case with Scott and Sarah. It was almost too easy. We kept waiting for something to delay the process or go wrong but that just was never the case . We were even able to close early and ge tin the house before Christmas. We're just so pleased woth Veterans United and our lending team.