Both my loan officer and real estate agent made my process smooth to purchase my home. Neither need any work of improvement because both are perfect at their jobs. Very patient the both and very quick with getting or giving responses through email.
My experience with a Veterans United was very positive, and I would recommend them to anyone without hesitation.
Underwriters and loan coordinator (Amber Job) were sometimes slow to respond and unclear on what was actually needed. Overall though a very good experience!
There were way too many hands in this when we started the process - it was very overwhelming and off-putting. The team worked with us as best as they could, but I would recommend any person go through a local bank instead of Veterans United. I did appreciate the app checklist, but it would have been better if my partner could access it without my social security number.
Great work all around. Love the portal page and the “To Do List” easy to stay on track. Thank you all
veterans united is a world class organization
please don’t hesitate to contact them
Honestly, the prospect of buying a home was intimidating because there’s so much to coordinate, but Veterans United and the team I worked with put their arms around me and carried me to the doorstep of my first home. I am eternally grateful for all of the help!
Shawnee proved to be top notch. She was thorough and efficient during the lending process. I felt comfortable the whole way. She answered all questions in a manner i was comfortable with and kept me posted. A big shout out to her and her team. Thanks for making my loan process a pleasant journey.
Everyone was great!
I absolutely loved how catering everyone was through this process. I LOVE MY LOAN OFFICER AMANDA DUSENBERRY!❤️🫶🏽 So blessed to have had such an amazing team! Thank you VU!
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I loved the website and app. They were easy to use and very user friendly. The videos were great! Keep up the great work!
I didn't see Katie West mentioned here but she was an amazing part of my team as well. She too had a very positive, upbeat attitude. She kept me informed of everything that was going on throughout the process once it was turned over to her. She was the first on to give me the great news yesterday.A gentleman name Levi was a great help during Katie's brief absence.Let's talk about how user friendly the website was. Wow, it was very simple and extremely informative. Everything you signed or read you could view in the documents tab. It was amazing how the reps interacted with the website. If they mentioned a document it was there and ready. There was no waiting around or issues that I ecountered from start to finish.
The Veterans United team was on top of every part of my home buying journey
I was so nervous to buy my first home but my veterans united team made me feel so comfortable and confident to buy my first home. They were with me every step of the way, and I can't wait to move into my new home!
Buying our first home was made easy by Sam Yoo and his team at Veterans United. Their knowledge, availability to answer my hundreds of questions and most importantly kindness went above and beyond what we ever expected. Thank you so much for helping us get our small slice of the American dream!! God Bless you all.
