Veterans United was really great to work with. My real estate agent Candy Ferrer is an absolute gem. My loan officer Benjamin Pritchard might be the best guy working for you, so I'll reiterate- give this man a raise, a bonus, and a promotion.Everything went well and I got a beautiful home. I'm really happy about how everything went.My minor critical feedback: I'm not sure what my "Home Buying Concierge" was even supposed to do for me? Pretty much just told me I should setup my utilities and plan my moving truck... It was some extra phone calls that I did not need and to be honest since I work for a big tech company, listen Veterans United, replace these folks with ChatGPT and automated email and call it good to go. Same goes for the woman from Veterans United who reached out with bad homeowners insurance information... Just create an automated insurance information email with how to get an independent agent and boom there you go.
Veterans United is a great company they really care about their customers. My family and I felt comfortable every step out of the way. They were straight forward and honest with what they expected from me to get me to the finish line. Also they were straightforward and honest about what I could expect from them. I felt like family with Veterans United I would recommend them to anyone they made my dreams come true definitely a10 out of 10 I’ll be a Veterans United customer for life.
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Both my loan officer and real estate agent made my process smooth to purchase my home. Neither need any work of improvement because both are perfect at their jobs. Very patient the both and very quick with getting or giving responses through email.
My experience with a Veterans United was very positive, and I would recommend them to anyone without hesitation.
Underwriters and loan coordinator (Amber Job) were sometimes slow to respond and unclear on what was actually needed. Overall though a very good experience!
There were way too many hands in this when we started the process - it was very overwhelming and off-putting. The team worked with us as best as they could, but I would recommend any person go through a local bank instead of Veterans United. I did appreciate the app checklist, but it would have been better if my partner could access it without my social security number.
Great work all around. Love the portal page and the “To Do List” easy to stay on track. Thank you all
veterans united is a world class organization
please don’t hesitate to contact them
Honestly, the prospect of buying a home was intimidating because there’s so much to coordinate, but Veterans United and the team I worked with put their arms around me and carried me to the doorstep of my first home. I am eternally grateful for all of the help!
Shawnee proved to be top notch. She was thorough and efficient during the lending process. I felt comfortable the whole way. She answered all questions in a manner i was comfortable with and kept me posted. A big shout out to her and her team. Thanks for making my loan process a pleasant journey.
Everyone was great!
