They are a great organization to work with and I feel like they had my interests at heart. They're not just looking to close a deal and make money.
Job well done team
What is there to say more about Aaron and Eli's team with the home loan application? After a previous mortgage with USAA, I felt apprehensive, with my PTSD resurfacing. But with Aaron and Eli, the experience was refreshing. It felt like a peaceful night's sleep, only to wake up in the middle of the night to find a delicious grilled cheese sandwich and a glass of milk waiting for me. I savored the sandwich, enjoyed the milk, and drifted back to sleep, waking up the next morning in my new home. That’s how simple it can be. Next time, don’t forget to add extra cheese to the sandwich, Eli!
Highly recommended, second to none!!!
Incredible team. Made the intimidating process of buying a house smooth process. Friendly and always available for questions.
Veterans united was efficient, thoughtful, and genuinely cared about getting my family into our first home!
The entire process from start to finish was smooth and fast.
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Thank you to EVERYONE at VU. This was my first time buying a home and it was effortless thanks to y’all. Even when Zach passed the baton over to his team I knew exactly who to contact and everyone was an expert at their jobs. Y’all made my decision about who to go with on future home purchases so easy.
Stress free. They kept me well informed and never missed a beat. Mystle really stands out. He positive attitude and willingness to help anytime it was needed was key in this stress free transition.
I would of appreciated more transparency is this process because this was my first time buying a home. Unfortunately, I feel towards my closing alot of things I had to pull teeth to get from my team in order to close on time. There was no call or explanation for documents i have never seen before. I would of loved to have been guided through this process seamlessly but that was not my experience.
Response from Veterans United
Hey Aleasha,
I’m really sorry to hear that your first homebuying experience didn’t feel as transparent or seamless as it should have. Buying a home—especially for the first time—comes with a lot of moving parts, and you should never feel like you have to chase down information. That’s not the experience we want for our borrowers, and I’d love the chance for my team to learn more about what happened. If you’re open to it, please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
