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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,997

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

VU was a great experience for me and my family. The customer portal is a great tool to expedite conditions and keep the loan status visible. A huge thanks to Sarah Snofke, our Loan Coordinator. She is outstanding and kept me informed during the transition between LO's. 10 of 10.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The team overall was very helpful everything including communication, patience and helping with tasks. I would definitely recommend

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
Photo submission from Gabriele C.

Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

We had a very unique situation that was very challenging, that most people would just throw out and deny. Even through the challenges Derick, Benjamin, and UW Allison were amazing and always sooo helpful! We are sooo grateful for all the hard work and dedication that they put into this for us. We definitely could not have done this without them. They did everything in their power to help us and get our loan closed!! Recommend 10000x over! Thank you again.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to all my military colleagues and other veterans! You can ask any family members or friends of mine that this was a dream of mine to own a home and my VU team made it happen! They are very understanding and patient through the stressful process especially to someone new buying a house. Honestly if there are delays in the home buying process it’s not on VU because they are on it! We got this house two days before Christmas so was a wonderful gift I can give my family. Thank you to my VU team!

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

The team was amazing! They ensured that the home buying experience was a good one. They did constant checks ins and provided frequent updates every step of the way.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Over amazing job, they all made things very easy and took alot of the stress out of buying a home.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Absolutely Love Veterans United. We definitely will recommend to anyone looking for the best team to guide throughout the process of buying or selling a home.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

The start of my process to the final approval was a very quick turn around and all the team was right on top of their parts all the way. Ms Noelle Anderson was very instrumental in helping us secure a document that we were having difficulties obtaining. We are thankful for the United Veterans and the ERA Realty Teams!!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

We had great communication with all parties involved and made the dream come true!

headshot image of Michael Williams

Loan Officer: Michael Williams

NMLS# 2341722

5 out of 5 Stars
Would Recommend
headshot image of Andrew Adams

Loan Officer: Andrew Adams

NMLS# 1596960

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any other veterans looking into buying a home.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

This is my first home purchase I did know what to expect. I was under the impression that it was going to be a nightmare but VU informed me that they would take care of me and they did that. VA made it so smooth and easy down to and including the closing date. Looking back on my experience I don’t know how VU could have done any better. At this point I am one happy Marine and I feel along with the rest you are the best thank you and good bye.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

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5 out of 5 Stars
Would Recommend

I’m really lost for words. The treatment that I got was the best. I feel like these people worked 24/7 on my loan and made this happen for me. Here I am typing this on Christmas Eve in my new home. Best Christmas ever. Thank y’all!!!!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Shout out to Matt and his team who did an outstanding job! We ran into a a few challenges, but the home-buying team were there every step of the way and helped navigate the way to a successful loan closing. The professionalism, patience and car of Veterans United is top notch! I will definitely recommend to my veteran friends and family.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Give Morgan a raise, she pushed this loan through near the holidays. I have zero complaints about the level of interest and effort I received from her.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
Photo submission from Paul S.

This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

4.5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

More Reviews

See all 381,997 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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