Can we give you a 20 out of 10? If we could, we would! The team of Chelsea Browner, Curtis Wiegand and Sami Kuhlman are top-notch, spot-on and totally an awesome team to work with and makes Veteran's United one of the best lenders out there. They turned the long and distasteful process of obtaining a mortgage actually enjoyable. Veteran's United teams are so well-versed in their knowledge and expertise that we cannot sing their praises high enough. Customer service is totally lacking in today's world, but not so with VU. Everything was tended to in a very professional, timely and courteous manner and the attention to detail was exceptional. We do believe that if it hadn't been for Veteran's United, we probably would have just thrown in the towel and have forgotten the whole home-buying process altogether and stayed where we were. We were treated more like family than just another customer and that feeling is priceless. Thank you so much for going above and beyond what we expected. Veteran's United Rocks!
Shea Mankin, Amber Job, and the entire Veterans United team did an outstanding job throughout our home buying process. Their professionalism, attention to detail, and communication of what was needed helped us get the clear to close in less than three weeks! As first-time home buyers, my family and I could not be happier with the outcome and would recommend Shea and his team without hesitation.
I’d like to also shout out Shawnee Holsten with whom I’d coordinated with previously. Awesome girl with a solid work ethic, empathetic to my amateurism and a wonderful source of information proving herself well versed in her profession. Your team was spectacular and exceeded my expectations at ever turn.
This whole process has been smooth due to the great individuals we have worked with. The team defenitly seemed to be more concerned getting us the home and things we needed and wanted then rushing us to settle and make a deal.
Overall the experience was great, Zach Moses with the security concierge was fantastic and really hit it out of the park! Very happy with Zach, will definitely request his assistance when I decide to buy another home in the future
You guys were beyond great! The only other thing I could even ask is that you guys pay off my mortgage!!!
I'm glad my God turned me on to you.
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Joseph, Keagan, and the whole team was amazing in guiding us as first time home buyers. They were fast and very responsive with our needs and questions. They always try to get things done as soon as we need them, they worked hard and tirelessly to give us our dream home today. We are very thankful for everything they have done for us. We’re definitely recommending them to our friends and family and will use their services again if needed. Thank you Joseph, Keagan, Kyle, and the rest of the team.
the adt people from safe haven was horrendous. i originally signed up, was told i would not be charged anything to the day of service, yet was charged when i cancelled my appt BEFORE the appt. also, i was given a new loan servicer, but when i called for any info on it, i wasn't in the system and they cant find me.
Overall everything was smooth throughout the whole process with each house I looked at. They were quick with getting back to me on numbers and excellent communication with questions and deadlines. Thank you for the help. I had no problems.
Very upfront bout everything and knowledgeable bout what needed done when also help out with making the prosses easy. Answering every question we had bout everything in a timely manner. We'll done and thank you for helping us get our house.
Kelly Tolster(Tampa)is a professional and she assisted me all the way through with this easy process of refinancing my home.
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Lance and his team were awesome.
Everything was handled well, they team was supportive and easily contacted.The stipulations and the to do list were very long and I was disappointed that I had to pay extra for having closing pushed back, however this was out of VU Ortho control.
2nd time go around with this team, and they just keep getting better and better. Thanks to Eric, Brittany and Bryan for being helpful each step along the way. Buying a house is EASY with them on your side!
Thank you for all of your dedication to this veteran
