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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Christina Tran

Loan Officer: Christina Tran

NMLS# 1479134

4.5 out of 5 Stars
Would Recommend

I have one concern: My understanding is that your clents are all former or current military members. I understand the Governments position is supporting the troops, We are not trained in Banking and RE Loan processing.Loan interest rates need to be as low as possible and a sharper pencil on the processing fees.You are assisting soldiers so that you can "sleep" soundly at night.
Regards,
Gale Nellans

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Veterans United worked with me and help me secure my loan. Stephanie and her team went above and beyond for me and stayed in constant communication, especially when we got close to closing.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone of my fellow service members. The team was always on their heels, and they were so great at answering all my questions and adding clarity to the home buying process. I recommend using the app, it is very intuitive and makes sending documents 10x easier. Customer service is top notch and that takes a lot of stress from it all.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

If anyone is considering purchasing a home, look no further!!!!! Veterans Untied is amazing!!!! Matt my boy and his team of experts were with me the whole way from the start to the finish line. If you’re a first time home buy and have no clue what do like me, or even if you’re a seasoned home owner they provide insight with all the ever changing house market!!!! Not only did they help me secure a GREAT LOAN 💸 they helped me pairing me up with the right realtor for my husband and I! I wasn’t in the dark at all! I knew exactly where I was in the process the whole time! I can’t rave enough about Veterans United and Matt Landis and his team! They went above and beyond for me and my family! It was a joyful experience not scary and overwhelming like everyone says!!!!!! I am beyond satisfied with the service and support I received from them! Ask for Matt Landis and he will get you squared away!!!! As for me and my family we are grateful and blessed enjoying our new home 🏡!

headshot image of

Loan Officer:

NMLS# 910611

5 out of 5 Stars
Would Recommend

They're quick with responses and do their best to keep you up to date with changes.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Working with Veterans United was a breeze. I was moving from an overseas location and despite the distance and time difference, the VU team made everything easy. From applying for financing to securing home insurance, the remote transactions and interactions were headache free.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Veterans United helped us through the entire home buying process and really made it simple for my wife and I. I would recommend their services to all of my friends and family.

headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend

Nothing but good experience. I will always use VU.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Thanks for all of the help we received from the team!
Everyone was always so helpful, and polite.
The gifts were really appreciated and were a nice surprise! We really love them!
We wish the entire team much success in their future endeavors!

headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend
headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars
Would Recommend

Veterans United truly cares about the Military community and does everything to put you in the house of your dreams!!! They truly do Unite together for the Veterans!!! Thanks Veterans United for making my dream come true!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Never expected the process to go so well. I usually face these situations with anxiety. will definitely use this team again.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Overall great experience! Always available to help us out.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Thank you to the team for all your help in closing my loan. I appreciate all your help.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend

I really enjoyed the honesty and communication from Mrs. Tonya.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Krystal Wathen

Loan Officer: Krystal Wathen

NMLS# 2311409

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

By far the best home buying experience i've ever had.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

I have never felt more proud to be a veteran because of this outstanding team. I started the process of buying a home, not really believing I would be successful but each individual I spoke to from Veteran United gave me hope and help to make this Dream Come True. My Realtor Jerrod went above and beyond to ensure we found the right house and even helped with problems / concerns when they occurred. This is a Great Team that I would highly recommend to all veterans.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

From beginning to end, this started one day and it seemed to end the very next day. Meaning, this was a very quick and wonderful process/journey. Thanks to all of you.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Kelsey and Zack were Very professional and quick to answer my emails and questions and kept me posted along the way as needed. I didn’t have to stress about things because they always took care of any issues at hand. It was a pleasure to work with both of them. lol

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Everything was great. The only exception is the hot water is not working. Had to take a COLD shower.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

More Reviews

See all 428,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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