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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,005

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4 out of 5 Stars
Would Recommend
headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend

Trevor and his team are efficient, have great communication skills and were able to get me in my new house and close within 15 days! Amazing team!

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

The entire team was courteous and professional they kept me up-to-date in every aspect of this process of buying a new home

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Second time using Veterans United, would continue to use them in the future!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Nick, Jordan and Markita were so helpful, always knowledgeable in the whole process. I would definitely recommend this team and Veterans United.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Definitely the best experience and best decision ever. Every one was amazing and kind and they were there if we had any questions at all. Super easy to contact, always looking out for us and what would be the best for our situation. I could go on and on. I really appreciate all the help! If we come to it and need to move, we will definitely be going back through you guys! Thank you again!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

Getting a new house is a big investment and I definitely felt the support in everything step of the way with Veteran United, every doubt or trouble they where always available to answer via phone or email. I highly recommend veterans to use this services i had a piece of mind signing does papers with no regrets.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Did not expect to have a team of individuals to make buying a property a walk in the park. My job is extremely demanding idk if I could have done it without you guys. Thank you so much again. Stay blessed

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

I like to say thank you to all that were implemented into the homebuying process and from the bottom of my heart I’d like to say thank you Semper Fi

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

We really needed to downsize into a tiny and manageable home. And, as retirement was already here upon us, the lenders were not. Needless to say, we were greatly discouraged after getting shot down many times. Out of the blue, I contacted Veterans United Home Loans and Luke was right there with answers and an amazing team. Luke, Mykene & Janaire listened to us every step of the way, even in our most frustrated moments. It was MOST definitely the smoothest and streamlined process we EVER experienced in getting into a home, properly.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

The process was tough and I imagine we were just the outlier and Murphy’s law kicked in. However things as far as personal relationships formed and maneuvering throughout the stress was amazing. Josh and his team did their absolute best no doubt. I HAVE TO SAY SHOUTOUT TO MEGAN for being the best.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Thank you so much Veterans United team! We really appreciate your help with all of this!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Long drawn out battle but everyone fought their way through and kept me on track. Nobody stopped fighting for me even when I thought all was lost. You couldn't find a better team to take of service members. Thank you all for your dedication to excellence!

headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

3.5 out of 5 Stars
Would Recommend

Could have a bit less of confusion during the process but, they got the job done. My hat's off to them.
I own a new home. They made it happen!
God bless ALL of you!!!🙏🙏🙏

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Dan, Chelsea, Tim were wonderful to work with. Am sure most every process has their own bumps in the road. Each and every time there was a concern the team jumped right on it and produced a smooth closing. Great job everyone involved, will highly recommend!!!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

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5 out of 5 Stars
Would Recommend

Denise our agent was absolutely amazing. Being over 1500 miles away was always available and kept us updated on what was needed. Veterans United has gone above and beyond our expectations.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

The entire team worked with me to make the process fast and smooth. I am definitely going to recommend them to all my vet friends!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

0.5 out of 5 Stars

Thank God we’re finished with them and in our home. After 2-3 months of them adding things last minute changing our closing date

Response from Veterans United

Cristin,

Thank you for writing. I’m sorry to see this and we’d like to learn more. Our Client Advocate team is available to listen and learn how we can do better in similar situations going forward. We hope to hear from you soon and wish you the very best.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Fantastic service!
10 out of 10 would recommend!!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

I would recommend Ali and her team to anyone and everyone.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

More Reviews

See all 428,005 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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