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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,347

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,347 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Our VA teams was amazing and made our first home buying process smooth and comfortable. Whitlee, Bonita, and Melissa all did a great job and always answered our questions quickly with all pertinent information. I would recommend all team member to friends and family

headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

I am so happy I decided to go with Veteran's United. Not only was every professional every step of the way but they were all very personable and genuine in their interactions with us every step of the way.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I can’t say enough about the outstanding work my loan team provided to me throughout the entire process. From my credit specialist in the beginning to final closing, Veterans United and my team was there for. Thank you Veterans United and Team for making this an easy and enjoyable experience. 10/10

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

4.5 out of 5 Stars
Would Recommend

As first time home buyers Veterans United and our real estate agent helped us through the process and helped us understand everything from start to finish.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

This was my second home buying experience with Veterans United and I would recommend their services to any veteran looking to get a home of their own. Jimmy Stranz and his team are always awesome to work with!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

3.5 out of 5 Stars
Would Recommend

Overall they are a great company and a good team but they do have trouble communicating sometimes

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Thank you for helping me through this process twice now! You all made this a very pleasant experience and I would and have recommended you to every Veteran I know! Huge thank you for always answering every single question I had along the way. I really appreciate EVERYTHING!!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
Would Recommend

Only issue was right before closing of missing crucial issues with I believe had to do with MN property taxes and the communication with that at the last minute. Advised when I bought down the interest rate from 5.25% to 4.99% was told that I would be getting a little bit back from my escrow monies. Then come to find out I actually needed to bring almost $450.00 to the table, when we were 30 minutes from closing time, therefore we took off the home warranty.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

This is our third loan with Veterans United and for good reason. They always walk the walk and talk the talk when it comes to providing a great service to Veterans.

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Replied fast, great communication and had team contact me

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Love Joe and his team, this is my second time working with Joe and he can count on me to come back every time. Super easy to work with and was super enthusiastic answering any question I had.
Til next time Joe!

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Just very responsive overall & highly recommend.

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

Billy is an asset to this organization!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Emily was really nice and helpful too, there was a little miscommunication when she was trying to fill a gap for someone else, but we are all human and it wasn't a total tragedy, so no worries. Over all i have to admit that using veterans united and all its awesome representatives was so much easier than i thought things would be, and that ultimately took a huge load off my shoulders. so thank you so much, for being a good reputable company who employs people that obviously care about other people and the work they are doing on a daily basis to make dreams happen, because these are real human beings with our lives in your hands, and some business minded people tend to forget that sometimes, but not you guys!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

More Reviews

See all 424,347 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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