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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,142

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 401,142 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Julie Maybee

Loan Officer: Julie Maybee

NMLS# 1810144

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Meghan was great……

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

I highly recommend using Veterans Home Loan. We were blessed on how efficient they were, and they were the in contact with us at all times. You can't ask for a better place for a veteran to get help with buying a home. We looked into other places for a veteran loan and no one can compare to Veterans Home Loan. We are grateful to them on how they helped us to get a new home closer to family. You won't be disappointed in this company!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4.5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

I hope to never need another finance item in my life 😂-but if I ever did- it would only be with Mason and Aidan team at Veterans United. I work in high stress environments every day, but it is NOTHING compared to what they do! I can only imagine the “lovely” attitudes they have encountered. They handled my panic texts, emails and phone calls so graciously! I greatly appreciated all of the reassurance in this process! I never would have imagined a pre qual to happen in 2 hours, nor that we would close in 26 days!!! That is all due to the diligence in their team!
I wish on that survey I could cross out 10’s and give you all 100’s, because you all were above excellent. Customer service, follow through, commitment to the job- you were beyond exceptional. You all display the example of everything we in the Air Force would say as the “perfect triad.” “Integrity, service before self and excellence in all you do!”
I am a hometown girl from BoCoMo, living in Arizona now and am so proud of this company for their service to Veterans and dedication to customers! Thank you for focusing on Loans for Veterans, thank you for the sweet gifts (socks/glasses) and thank you for the best customer service I have had in my life! I now tell everyone about Veterans United. I hope corporate management will see this letter- because you are more than perfect 10’s.
Thank you again for the absolute best service!
Most sincere thanks!
Respectfully,
Angi Fountain (USAF)

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I have used VU for my original home loan and again on my refinance. Both times they extremely easy to work with and had offered up some great rates to with their extraordinary service!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Aaron and Mallory were amazing! Answered all of my questions and were always on top of everything. The online portal is also great, and easy to use. This loan process was a breeze thanks to them, 100% recommend Veterans United.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

A small hiccup at the end, but otherwise, very easy to work with, and altogether a great lender. I purchased three homes, and this was the seamless yet in terms of getting the correct documents to the lender. The small hiccup at the end was immaterial to the timeline and was the fault of a 3rd party beyond the lender's control.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

Though this is my first home purchase, I could not imagine working with another company. The team I had was outstanding and they truly do care about their potential home buyers. A year ago I did not think I would ever be able to purchase a home and now I am closed on a home that I never would have imagined I would live in. A dream come true for sure!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Excellent job! Good communication, friendly, and very knowledgable.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Please keep doing what you guys are doing. I would highly highly recommend and go to bat for you guys!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Great service and easy to use platform. This is our third time using Veterans United and when the occasion arises, we will use VU again.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to all my family and friends.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

2 out of 5 Stars
Would Recommend
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend
headshot image of Ryan Trotter

Loan Officer: Ryan Trotter

NMLS# 2137396

5 out of 5 Stars
Would Recommend

Veterans United was always looking out for me and provided support for me in many areas. I don't think you can find a better more thorough and professional group.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Veteran's United is outstanding and has great programs for veteran's. Backing veterans is backing America and that's what Veteran's United does - they truly work hard for America's Vets! I can't express enough how my own personal experience with Veteran's United was exceptional and they got the job done!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

More Reviews

See all 401,142 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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