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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,608 reviews
639 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,608 unfiltered reviews

Starting on Page 315 of 14,987. Return to Page 1

5 out of 5 Stars

I was a little skeptical about the loan process at first but, Veterans United made everything simple and easy. I was kept informed about everything that I needed to know and do. I was reluctant on purchasing a home for me and my family and working with VU put my fears to rest. I would recommend them to any and everyone who is looking to purchase a home and letting Veterans United do for you what they have done for me. I didn't know that the loan process was so simple.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Quick and painless process if you have anything together before entering the market.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

4.5 out of 5 Stars

Veterans United's team makes the buying process easy with several professionals assisting along the way. I went from not qualified to let's buy in less than a month!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Outstanding customer service, communication and support. I could not be more pleased with the team that processed my home loan.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Photo submission from Robert M.

If you are looking for the best mortgage lender for veterans, Veterans United is it. Hand down!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

2 out of 5 Stars

Communication was terrible. That's my biggest gripe

Response from Veterans United

Hey Curtis,
I’m really sorry to hear that communication fell short during your experience. You deserved to feel informed and supported throughout the process, and I understand how frustrating it is when that doesn’t happen. I’d like to learn more so we can see where things broke down—please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

The process was very simple. Never knew how easy and stress free home buying was. Thank you V/United for the smooth transition!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

It was a very friendly process during a very stressful time . They made the process so much better and enjoyable

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Photo submission from Mark P.

The website was well done and easy to follow. i knew where I was in the process at all times. The home-buying experience may be stressful, but not because you are uninformed. This team kept us in the loop 100% of the time!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Wonderful experience from start to finish.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

4.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

The VU team was amazing. They were extremely knowledgeable and kept my best interest at the forefront every step of the way. A phenomenal experience and highly recommend VU.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

I couldn’t ask for a better team to help me buy my first home.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars

Josh and his team at Veterans United provided an outstanding experience during my home buying process. Their professionalism and knowledge made a process I was very stressful about, manageable and even enjoyable. I will rate them in the following areas of the process as:
Communication - 10/10
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Photo submission from Raymond M.

Veterans United is very efficient and personable! You will love the experience of working with Veterans United. Take the plunge and buy a home!!!

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars

Made the home buying process as easy as possible

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

No problems. VU provided all the help I needed.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

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