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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,549 reviews
706 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,549 unfiltered reviews

Starting on Page 315 of 15,752. Return to Page 1

5 out of 5 Stars

Veterans United made buying a home such an easy process. The entire team was very communicative, friendly, and helpful. Thank you for everything. You guys are the best!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4.5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
Photo submission from Nicole C.

The entire team was very professional and excellent to work with. The process was smooth and efficient.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Derek and Anna were exceptional from start to finish. Had some tasks to accomplish and they helped throughout make the process smoother. I had worked with Derek before which why I leaned on him and his team again to get the job done. Highly recommend and will use again if we need. Thanks Veterans United.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

The team especially Lynnette were awesome they stayed in touch and worked on my behalf to make the home buying experience absolutely a pleasure!Thank you so much we love our new home

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

The home buying team I had the pleasure of working with was professional, reachable and incredibly supportive. They really helped move things along and kept my home-buying experience stress free. I couldn't recommend a greater group of people. What really stood out to me was their ability to effectively communicate and explain the different parts of the process, ensuring I always understood where we were at and aware of what was going on.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Aimee, my loan Representative was the best! Very knowledgeable in all aspects of the buying process. She calmed my nerves when the doubt set in! Im so Happy I followed thru and have moved. I feel like this home is diffently the move I needed to get past the last two years taking care of my father in Hospice and his death this last November. I don't think I would have followed thru it it wasn't for Aimee Hall, you should be proud to have a Representative that actually takes the time and care needed to understand a client that has been through so much and scared to make a move. I consider her a friend and Family! She is diffently a 10 plus!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Tim and the VU are awesome

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
Photo submission from Jason U.

Five stars to Craig Brumfield and his team for helping me fulfill a lifelong dream of being a homeowner. Five stars to the team at Lighthouse for helping me get my credit score up to VA qualifications. With their help, my credit score went from around 608 to 691. I would recommend to anyone who has served for this great nation to let Veterans United be their guide to homeownership.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Best home-buying experience I’ve ever had.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4.5 out of 5 Stars

Team was great and very thorough, transparent and timely in their handling of our loan. We were engaged and wish they had mentioned that only the veteran could be on the deed, prior to marriage. This was only mentioned to us after we had gotten the clear to close, which caused us to renegotiate insurance as well, which increased our insurance rates. We also wish they had been available during closing, but we understand things happen. Overall we had a very good experience with them. Stephanie and Kayla are very kind, genuine people who truly care about their work and its impact.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

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Experience first-hand why 377,088 homeowners give us a perfect score!

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5 out of 5 Stars

Jordan and the team was amazing !!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Great communication and follow up. Always available to answer any questions.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Lance and Evan made the whole process easy. They kept me updated and informed throughout the whole process. Both were incredibly professional and friendly and I felt that they had my back the whole time. I would highly recommend Veterans United to anyone who is thinking about purchasing a home using a VA loan.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Donald C.

The care and understanding of the men and women at Veterans United provided me with an experience that I can only describe as outstanding and very satisfying. As a veteran, it is a good feeling to know that there really is an organization dedicated to helping me and not just talking about it. Excellent, absolutely excellent.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

3.5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

4 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

This company one above and beyond. They made everything so easy in smooth. It is a wonderful experience.I would highly recommend to anybody!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Great team, dedicated to getting trough the loan process in a timely manner.
Excellent communication and follow up.

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

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