She was very honest and at just about any hour I could text her and she would respond.
Very helpful!
Debbie went out of her way to secure the lowest available rate for us. VU worked with us after we had a delay in closing due to us being overseas and traveling as we approached closing. Debbie was very proactive in sending us reminders! Additionally, the team worked through the complexities of a virtual closing since we are still overseas. World class customer service.
To start, when life and mortgage rates are sky high, Veterans United is the best and easiest way to obtain a home. The staff is friendly, knowledgeable and they work together. I recommend the service they provide for us Veterans. Reach out, and discover for yourself the no-nonsense way to obtaining your home.
Fantastic experience! Evan Carmichael made this such a great and easy experience! Very patient, easy to talk to and work with. I alway felt he was just phone away and was always very responsive!
My assigned team was extremely knowledgeable, genuine, and reliable while assisting me through a loan change. I was able to receive a better rating thanks to this team and I am greatly appreciative of their work. Any questions were answered in a timely manner while also providing explanations for me to understand. Overall, my loan officers, David and Nicole, were top tier in support and in making this process as easy as possible.
We recently refinanced with Veterans United Home Loans using the same loan officer, Nathan Bitner, who has been with us since the very beginning. He has always been wonderful, honest, and genuinely looking out for our best interests. This is now our third time financing a home with him, and there’s a reason we continue to come back. At this point, it feels much more personal, and we truly consider him a friend.Nathan is now in a lead role, and he is absolutely killing it. Even with his growth, he has never lost the personal connection and care that made us trust him from day one. His entire team has also been amazing, always stepping in and helping whenever needed to make sure everything kept moving smoothly and efficiently.The refinance process itself was incredibly quick and easy on our end, even while handling a power of attorney for my husband who is currently deployed. Nathan and his team made everything stress-free, seamless, and easy to understand during a time that could have easily been overwhelming. We are beyond grateful for their professionalism, communication, and support throughout every step of the process.
Everyone was so helpful! As first time home owners, they made our process very simple and straightforward!
Our experience with Veterans United Loans has been awesome. If you're a Veteran looking to purchase a home please connect with Veterans United. You'll be glad you did. We highly recommend Veterans United.
Everything was Fantastic
I really enjoyed working with Veterans United. The people are nice. You can always get hold of someone if you have questions. Their response times are quick. They will sit and explain any quedtuin you might have, and not make you feel like and idiot. The only thing I had an issue was the amount of people that would call, text or email me saying that they are part of my team. I did feel like I didn't know who I should call first about certain questions. Other than that, it was a wonderful experience.
From the very start Veterans United made to entire house buying process a lot easier than I thought it would be. I would highly recommend their services to any veteran looking to purchase a home.
Chris Campbell and his team are amazing. This is the second time I have had the pleasure of purchasing with Chris. Everyone is knowledgeable and answered any questions in a way that I understood. I would highly recommend them to anyone. I hope I dont have to buy another house but if I do it will be through veterans United and chris Campbell
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Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Make sure you send everything the team asks for and things will go super smooth and easier.
I want to thank Mark Manos and the team at Veterans United Home Loans for making my home loan experience such a positive one.
Mark was professional, helpful, and easy to work with from start to finish. He always kept me informed, answered my questions quickly, and made the process feel much less stressful. I really appreciated his communication, patience, and dedication throughout everything.
Buying a home is a big step, and Mark made me feel confident and supported the entire time. I truly appreciate all of his hard work and would highly recommend him to anyone looking for a reliable and knowledgeable loan officer.
