It went honestly absolutely amazing! I would recommend everyone that helped me in this journey of buying a house to anyone that asked me!
I see that Mr. Jim isn’t on one of these so I wanted to leave a brief comment on him. But Mr. Jim’s customer service was second to none. Absolutely amazing in all aspects! Thank yall so much !
Although VU is remote, having a local agent meant we had immediate access if needed. Amie went above and beyond to ensure we were supported at every turn. There were some glitches on the buyers team which she was able to rectify quickly once she had the info. Would highly recommend her!!
Veterans United put us in our home in 2012 and we turned to them again in 2025 for a cash out refinance. Jay and his team made it happen! Very smooth process. We constantly receive refinance solicitations in the mail from other companies but I only trust Veterans United!
Veterans United is a very thorough and by the book, that can be very good and bad at the same time. As long as you make sure your ducks are lined up and you have everything in order you should not have any issues closing with this lender.
I also want to give a shout out to Brittany for helping me get through my to-do list. Thank you for your help!
From beginning to end the process was very simple, never had a problem talking with anyone at Veterans United. Questions were always answered quickly. I would without hesitation recommend Veterans United to anyone
Process was fast, smooth and I felt like very well taken care of. Communication was great, I was able to get questions answered right away. Information pushed out was great and well organized.
At 42 I am a first time home buyer. Nervous and pessimistic would have been an understatement for how I felt doing this for the first time. Veterans United, as a whole, was absolutely incredible to work with. From the team to the organized manner they operate was truly a pleasure. Excellent website, email and text interaction. My career deals primarily in large industrial contracts and daily customer interaction. By the time we closed I was taking notes on things that I can do better for MY customers.
A massive thanks to Marlon Galbreath, Chris Kubat and the team. Well done.
I could not and wouldn't have gone through this process with anyone else! As a single mother of two this was terrifying! But veterans united made the process easy and I got the best possible options for me. I am extremely happy with them and would do it all over if it meant working with them!
The whole experience was quick and seamless. My loan officer was consistently accessible and made it simple to reach out with any questions I had. I appreciate the support!
Great work team. The communication was excellent. You guys were on top of everything and it made the process stressed free. Thank you
Veterans United turned out to be one of our best ever loan experiences and the company was well represented by Evan Mehuys and a credit to your company.
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Veterans United popped up on an ad on my husband's phone and we were thinking about buying a house but when we seen the ad we got to thinking why not and let me tell you I'm so glad we called Veterans United it was the best process in my life they kept me on top of everything from day one and let me tell you if you or really serious about buying a house call Veterans United you won't be disappointed I hardly recommend them for your next Dream Home and I would like to thank the Veterans United for everything Sandra
and Harry Dasen.
We've worked with VU twice now and we have not been disappointed. John Parker is an exceptional loan specialist (having done so many of them!), down to earth, and easy to work with. I highly recommend VU for all of your VA home buying needs!
The entire team at VU is exceptional, they worked together and went above and beyond to help me. I will recommend VU to my friends and i will use VU again.
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“Veterans United Made It Happen – Above and Beyond from Start to Finish”From the very beginning of our homebuying journey, Veterans United made us feel like more than just clients — they made us feel like family. Every single step of the process was handled with care, professionalism, and a level of dedication that’s rare to find these days.Jay, Ward, Matt, and the rest of the team (even those whose names I didn’t catch — you know who you are!) worked seamlessly together to guide us through the loan process. Whether it was answering my questions with patience, explaining every detail in a way that made sense, or keeping us informed before we even had to ask — they were on point the entire time.The communication was consistent, the tools and portal made everything easy to track, and they truly went the extra mile to make sure we closed on time and without surprises. As someone who’s been in the military for nearly 15 years, I deeply appreciated the sense of trust, clarity, and respect they brought to the table.Buying a home is a big deal — especially when you're balancing military life and family. Veterans United didn’t just help us get a house… they helped us get a home. And they made the whole process feel less like a battle and more like a well-coordinated operation.To the entire Veterans United team: thank you for your support, your professionalism, and for making this such a positive experience for me and my family. You truly knocked it out of the park.
