we were very new at process, but never felt disrespected and always felt very helped
My loan team did an awesome job! They were responsive, attentive throughout the whole process.
We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.
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Jamie and Chad made the process surprisingly easy,and stress free. I highly recommend Veterans United,especially if you are a veteran, they understand your needs !
I wish I could make my payments to veterans united I don’t like being sent to a third party to pay my mortgage
THIS IS MY 2ND TIME USING VU. IF I HAVE A CHOICE, I WILL USE NO OTHER COMPANY. MICHAEL SCHNEIDER WENT OUT OF HIS WAY TO BE AVAILABLE AND RESPONSIVE!
Veterans United made the home buying process for us first time home buyers very easy! They helped us with everything along the way, including setting us up with a realtor in the area we were looking in! They stayed on top of everything and made sure that we were prepared for everything along the way! I love how everything can be done online, the to-do list made things so much easier for me, being able to see what still needs to be done and what has been completed in such a user-friendly fashion. I don’t have any other company to compare them to, but we had such a great experience that I’m sure if we ever buy another home, Veteran’s United will have our business again!
Working with Jeremy Henry was one of the best decisions we made during our home buying process. We had a lot of questions, and Jeremy never made us feel like any of them were too basic. He took the time to walk us through every option, explained the tradeoffs clearly, and made sure we understood exactly what we were getting into before moving forward.What really set Jeremy apart was his responsiveness. Buying a home is stressful, and timelines move fast. Jeremy was always reachable by phone, text, or email, and he never left us wondering where things stood. Every time a document was needed or a deadline was approaching, he was ahead of it.Beyond the logistics, Jeremy genuinely advocated for us. He shopped our rate aggressively, came back with options we hadn't considered, and was transparent about what each one meant for our long-term costs. He never pushed us toward something that served his commission over our best interest. That kind of integrity made a real difference in our confidence throughout the process.We closed on time, with no surprises, and at a rate we were thrilled with. I would recommend Jeremy to friends and family without hesitation!If you are looking for a loan officer who combines expertise, honesty, and genuine care for his clients, Jeremy Henry is the person you want in your corner.
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From the first phone call through the second and all the rest. Everything was answered with exceptional expertise information. Thanks again to the whole crew at veterans, united
My team was on top of everything! Our experience was great and easy.
Don't give up. When the going gets tough the tough keep going.
This was the second time I worked with Anne and team at Veterans United. I was really impressed the first time (10 years ago) and even more impressed this time!
Kody and the whole team at Veterans United were great to work with. Awesome customer service. Will definitely refer VU to friends and family!
Honestly, I typically am not a review writer person, however I felt it necessary to take the time to express my appreciation and respect for Rich and his dedicated work to provide support for Veterans like me. Richard is very knowledgeable, thorough,and has a positive disposition that inspires faith and trust.In summary, my family and I are grateful for Rich's exceptional customer service and genuine care.Thank you Rich, Abigail, and the Veterans United processing Team for making it happen,and we strongly recommend to contact them for mortgage and/or any financial related services.Sincerely,
Josh K.
Needed: A smoother and more comprehensive handoff when staff are out of the office.
Overall… this entire team was AMAZING!
