My team was phenomenal! From day one Josh was walking me through each step and was very patient and helpful. It was about a year long process and they making and my team always stayed in touch and checked in, even when there wasn’t much movement towards buying a new house quite yet. I truly don’t have any complaints and am thoroughly impressed with every one on my team. The process went very smooth and everything was straight forward and completed in a timely manner.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
I couldn't have been happier with the service and overall friendliness of everyone I interacted with. I had a great time buying my first house!
The team I had was amazing. They helped me through everything. Even when I had the most ridiculous question they answered me no hesitation. Thank you !
Rob and his team were amazing! They were caring and talked us through the process. Anytime I needed Rob or Matt they were right there!! Thank you so much!!
Everyone was great, including Jeff.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
VU is truly here for the people it serves. If I had known about you guys sooner I would have used you for my other home purchases. We are so happy with the dedication and helpfulness all the way to closing. Big thanks to Danny and Audrey for making this a less stressful process.
Excellent service all the way around. Great team to work with
I highly recommend your service and you all took good care of my needs and made this house buying a beautiful experience! I will recommend you to all veteran friends who will be in the house buying mode and need a good recommendation.
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The customer service was awesome.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Seamless, professional, thorough and most importantly patient during the entire process...
My Realtor Ms. Rose Melton was very Professional and worked hard with Veterans United and the team. Thank you Ms. Rose Melton for everything that you did to make it possible for Bunga and I to be living in our Dream Home!
