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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,803 reviews
950 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,803 unfiltered reviews

Starting on Page 325 of 15,394. Return to Page 1

5 out of 5 Stars

I’d like to give my appreciation to the VA team that I was given! Every individual that I had contact with were all very professional, polite, and beyond helpful.If I may, I’d like to give a special thanks to both Corey and Melissa. Both team members answered every question no matter how many times I had already asked that same question….both made a very stressful time, a lot less stressful. Both individuals, as well as everyone else I had contact with deserve to be applauded and noticed for their hard work and dedication! I’d recommend these team members to anyone that I know!Thank you again!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

4.5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Photo submission from Gabriele C.

Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Levi and the team really nailed it, helped every step of the way and never left me uniformed. The team communicates very well! Thank you all for everything you have done for myself and my family!

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Scott Beasley and the entire team are very knowledgeable, helpful and friendly. I would recommend them to anyone needing real estate assistance!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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5 out of 5 Stars

Great people:-)

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Me. Don Smith and his team are amazing. They are honest and make everything quick.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Walked through the housing process with unfamiliar home buyers and provided resources for any home needs.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Veterans United is great. They care will go out of their way to help you.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

We started our process for buying a house in November and VU promptly helped reached out to us to let us know we were pre-approved! That is where I first met Ken. First off Ken was nothing but phenomenal. That man was always answering my questions even on his days off. Ken was always available for anything I had questions about always prompt and giving the best information. 100% would recommend VU and Ken as everyone has been super helpful.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Having Veterans united as my home lender has been absolutely amazing. The team that I worked for the refinance was absolutely amazing. I will always recommend Veterans United Home Loans for any Veterans who needs one.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

1.5 out of 5 Stars

There was way to many delays.

Response from Veterans United

Hi Paul,

I am really sorry for the delays you experienced. I know how frustrating that can be, especially during something as important as buying or refinancing a home. If you are open to it, I would appreciate the chance to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we typically respond the next business day if you contact us outside those hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

They made buying a house so easy and when I had questions fixed all the issues and concerna

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Jordan and his team where awesome to work with made sure everything was lined out and I understood what was going on all the time and helped me jump through hoops I made my self fr9m my past and got me a good place with a good loan!

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

You guys made the house buying process so easy. Even though the Navy changed my orders 3 times you guys adapted seamlessly.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Photo submission from Paul S.

This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

Very smooth, very easy to follow along from the first pre approval to the closing.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

My team was amazing to work with and made this whole process as easy as it gets.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

What great service! Applying was easy with help from Aaron and Gretchen. Was always available to answer questions and guide through process. I explained what I needed and Aaron was able to get that loan for me. Thanks to a wonderful team.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Easy to work with.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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