Great communication spend time to explain every option and follow up with quick feedback.Really easy to use online app to send documents and team was on top of everything.This was a refinance with them and it was as good as the first time.I would absolutely recommend them to any Vet who wants someone who cares about them.
These guys are the REAL DEAL!!! Let them help you. Thank me later!!!!
Steve and Shan are a great team to have behind you as you seek your first or your fourth VA home purchase. We are grateful for this team at VU that we are beyond thankful!
They made everything so easy. I am grateful I found them.
Staff was knowledgeable and very helpful. Communication during the whole process was excellent.
Fast and easy
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As a loan officer myself, I know what great service should look like — and I have to say, Veterans United absolutely nailed it. From start to finish, the experience was smooth, professional, and refreshingly personal.Evan, my loan officer, and his team member Jacob went above and beyond. Their communication was clear, their response time was fast, and their attitude was nothing short of outstanding. Every step felt effortless — no surprises, no stress, just genuine care and competence.I initially applied with another lender that gave me a confusing denial, but Veterans United immediately stood out for their transparency, understanding, and veteran-focused approach. Their rates and fees were competitive, but what impressed me most was how organized and client-centered their process was. You can tell this company genuinely values the people they serve.As someone who works in the mortgage industry, I rarely say this — but Veterans United truly sets the gold standard. Their technology, teamwork, and culture of integrity make them stand out from the rest.And if for some reason you don’t like Evan (which is impossible), call me — I’ll take care of you! 😉 Just kidding… kind of.
VU has a great team ready to get you right into your future home. I had a great experience with them, they took care of my case quick and did their best to get the best deal.
Evan picked up everything we needed, slapped it into the system and had us an answer to closing in 30 days.
Chase and his team has a great asset, helping my wife and I getting a home. I would recommend him to any other veteran who is looking for a home. Thanks very much.
I would say do not hesitate and go for the home you want with Veterns United in your corner. This was an easy process for buying a home. I have no regrets what so ever. I give them an A+.
I think a little bit more time getting to know the client better would be helpful. I was getting the feeling that the VU team saw me as a first time buyer.
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Overall, the experience was awesome. First time buying a house and they made it easy. The checklist thing made it simple and clear what I needed to do, which was great because I had no clue. You guys made it easy as can be.
The team members I worked with from Veterans United were amazing. Outstanding customer service. They made the home buying experience a smooth process and little to no worries on my end. They clearly communicated all updates during the home buying process which lead to a quick and smooth closing. I finally got the dream home I so long sought after.
My process is always fast and flawless.
Christopher and Paige were outstanding! They made the process so easy and quick from start to finish. I would absolutely recommend!
