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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,686

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 418,686 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The team was absolutely amazing! They made every step of the way smooth and easy. They made my first home buying experience easy, and stressless. I can not thank this team enough for everything they done for me.

headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
Would Recommend

Just in time to hang stockings on my own walls, you made it all happen. Y’all are basically Christmas miracles in human form. Thanks for everything! I am grateful. My Mother said "Maraming Salamat" you're all welcome to come by for some freshly made lumpias' lol -Jasper

headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

I was blown away by the professionalism and amount of care that Veterans United loan team provided. Before I went to Veterans United, I was working with Navy Federal and the moment I had an issue/road block with my loan process that prevented me to buy the home immediately, I was immediately cut off and told that I was not eligible and come back when I am. However, Jay Christman (Loan Officer) took the time and looked into my case and explained the reason in full. A few months later after I fixed the issues I was able to closed on my home without any issues. Overall, I am completely satisfied with the outcome and I can't ask for more. Definitely 10/10 stars!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

They all did a great job keeping us informed and calling frequently to give us important updates.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

The whole process was incredibly streamlined, and everybody that I interacted was incredibly professional and actually seemed to have my best interest in mind. I could not have asked for a better team to help me navigate purchasing my first home.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

I just want to say from my entire family, Thank You Veterans United! This has been one of the happiest moments of my children’s life and you’ve had a huge part of that! Thanks again!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Everything was fantastic! The team was amazing and answered all our questions! Couldn’t be happier with the process!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

The team was really helpful throughout the entire process. I never felt neglected. Ryan and team was always there.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

4.5 out of 5 Stars
Would Recommend

good job and thank everyone involved

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Fantastic, professional, responsive, over-the-top service. Ryan and his team handled my original purchase and my refinance with expert care. I would highly recommend them to any veteran looking to purchase a home.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

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4.5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

My realtor was on point she didn't try to play us she didn't lie she was straight up she even helped us point out areas that she seen that was going to be a waste of time in her home search but when we found that home she worked for us and fought for us she even
prayed for us!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Everything was great, communication was easy and promptly. Everyone was so respectful and delightful to work with. I couldn't be more grateful with the people I had on my side helping me! Thank you everyone and Happy Hoildays!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Veterans United is the best buying experience we have had. We felt valued and cared for by everyone we dealt with. I recommend Veterans United or going it alone. This is a very good team.

headshot image of Dustin Prenger

Loan Officer: Dustin Prenger

NMLS# 2486137

5 out of 5 Stars
Would Recommend

Sydney McFall and Samantha Howard are top notch professionals in their field. They were always one step ahead of everyone else, but never once did they push unnecessarily. This was my third interaction with this team and I refuse to work with anyone else again.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

I worked with Michael the majority of the time, through emails, text and calls, he was very knowledgeable and really made this opportunity happen. If he didn’t have an answer he got it for me quickly, he was definitely my right hand man in getting this done and me into my new house!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

More Reviews

See all 418,686 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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