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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,558

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Without VU I would not be able to say I am a first time homeowner! We could not have gone through this process in our own. Everyone on our team displayed top notch expertise and made me feel confident throughout the entire process. They checked in at all the right times. Answered any and all questions & concerns in a timely fashion. Completing tasks and signing documents electronically was so simple! They didn’t skip a beat and worked diligently on our behalf. From the beginning handbook & socks to the unexpected happy mail included a monogrammed & personalized welcome home mat! The attention to detail & finishing touches like that makes VU standout and are a true class act. I have no doubt that if I buy an home again it will be with VU. I urge all Veterans to consider VU and take advantage of all the benefits we earned.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

If your looking for a home loan. No better lender than Veterans United. I didnt have the best credit, but after working with the light house credit repair, offered by Veterans unoted within a year i got my pre approval and my dream of owning my home has come true. Thank you Veterans United, you had my back the whole way.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

These people know their stuff, love to help veterans, and always look at the best interest for us. They personally make sure that they do everything in their power to make the home buying process as seamless as possible and man did they ever!

headshot image of Malcolm Swift

Loan Officer: Malcolm Swift

NMLS# 2086138

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

This is my second home buying experience and Veterans United Home Loans have raised the bar! The entire home buying process was absolutely amazing. Not only did Veterans process my loan but they gave additional information for insurance, cable/internet, moving companies, and home security. Their loan team was absolutely amazing as well. Very professional and they communicated with me constantly throughout the home buying process. Veterans United was a one stop shop and it made buying a home easy. Thank you!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

0.5 out of 5 Stars

The interest rate wasn’t very good. Customer service was poor. I would not recommend.

Response from Veterans United

Hi Angelica, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

3 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Veterans United made our first time buying a home a great experience. Our entire Veterans United team was professional, friendly, courteous, patient, and knowledgeable. Every member of our Veterans United team was quick to respond to our questions, and took the time to explain each step during the purchase. It was reassuring to know that we had Veterans United on our side during the entire process. I would highly recommend Veterans United to any of my fellow Veterans.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was amazing. They made the home buying process easy, and made sure I had all of my documents in order. When I got the keys and was standing in my new home, I was a little stunned at how easy it was. It was surreal. I seldom give a 10 out of 10 review, but these people earned it a thousand times over!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

Highly recommend! From the application process to the closing, Veterans United made everything simple.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

2 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

Thank you for all your help!Neil B.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

2.5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend

Alex Ringling- did a fantastic job working with myself and my Realitor - Randy. Highly request Alex gets recognized for her outstanding work.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars
Would Recommend

The team was a great asset during the process! All members kept in contact and were very responsive to issues and concerns, couldn’t be happier with my experience.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

More Reviews

See all 401,558 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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