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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,091

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

The Veterans United Home Loans is by far hands down the best company to handle your home loan needs! Being a widow of a Vietnam vet, they worked very closely, worked with kindness and expertise with me!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

4 out of 5 Stars
Would Recommend

The closing was moved up, so happy that Veterans was able to make that happen. Working with Jon was good, he was responsive to our questions.

headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

Veteran's United was incredibly helpful, was always one step ahead, and most importantly they provided a stress free home buying experience. I would recommend Veterans United to anyone.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

One thousand percent could not have chosen a better mortgage company to work with. Home buying in general is very stressful. Veterans United helped me feel comfortable in this big decision I was making. I didn’t feel unsure, pressured, or rushed. Everything I needed help with they got back to me immediately. 1000% recommend Veterans United, especially for first time home buyers. Thank you so much for everything you guys did for me.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Thanks for walking us through every step of the way. Been doing business with Nicks team for years now. The Veterans United Team is extremely professional and provides a hassle free buying experience every time. Thanks for everything VU.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Veterans uninted was Amazing, they have so many parts moving to make sure that you are covered through the entire process from the loan down to finding the right home owners insurance or finding out what services are available in your new area. Everything moved so much quicker than we thought it would and with little to no complications. It was definitely a great experience.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

This was my 2nd experience purchasing a home with Veteran's United and it was just as smooth as this first time. The staff were friendly and professional and did everything promptly. I would recommend them to anyone.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Veteran out there who think they can't own there forever home give Veteran United a chance to show you that just like us you too can own your dream home!! Thank you VU for everything you done for My family you are A+ in our eyes...

headshot image of Noah Kenyon

Loan Officer: Noah Kenyon

NMLS# 2159711

5 out of 5 Stars
Would Recommend

Jeremy and the VU team made the home buying experience for my wife and I smooth and painless. We would definitely recommend and are excited to work with them in the future!

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend

We just can't say thank you enough to everyone along this process in VA and PA!! It has been a long difficult road since April and we are so thankful to everyone for your support, guidance, and assistance getting us through this process!!

headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

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4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

I am a disabled veteran buying my first home.they were very patient with me. Answered every question I had sometimes over and over until I completely understood the process completely. Always calling me sir. They were very careful not to overwhelm me in any way which was extremely important to me.returned all my calls quickly and with absolute kindness and respect I now own my forever home.thanks to the entire team. Really thank you.

headshot image of Shanna Proctor

Loan Officer: Shanna Proctor

NMLS# 2301626

5 out of 5 Stars
Would Recommend

First-time home buying was not near as scary as I thought it was going to be with the team I had backing me. They have been exceptional from start to finish.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This was our 4th Veterans United loan utilizing Mrs. Bardeen. VU and the entire loan team never disappoints, always over delivers and exceeds all my expectations. If the need arises in the future for a 5th loan, you bet I'll be calling Jamie Bardeen at Veterans United.

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

From day one, my Veteran’s United team was there for me. During the course of purchasing a home I felt confident everything would get done on schedule. I want to give a special thanks to Justin, Nick and Gabby and all behind the scene folks to make this purchase happen. I highly recommend using Veteran’s United!!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

1.5 out of 5 Stars

Between the lack of communication, waiting until the last minute to ask for documents and asking to extend multiple times, the seller almost backed out causing us to almost lose the house. Both the sellers and our agent said they had never dealt with a lender so incompetent and difficult to deal with. Do your research, there are way to many lenders out there for it to be this difficult. Don't make the same mistakes we did.

Response from Veterans United

Michael,

I appreciate your feedback and I’m sorry your experience didn't go as smoothly as expected. I want you to know the Client Advocates are still available if you’d like to talk with us one-on-one. We’re here to listen and help make this better however we can.

Thank you for letting us serve you all the same.

Sincerely,
Kendra, Client Relations

4.5 out of 5 Stars
Would Recommend

Veterans United is the real deal! Everything you need to own your next home is right at your fingertips, and as simple as taking steps. I appreciate the thoughtfulness of the team that worked with me, and the ease with which they made it happen!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

I first started looking into buying a home spring of 2022. Not even six months later and I watched an area of land that was just dirt turn into a wonderful home. Everybody who worked on this project, from the workers who built the home to those who processed all the paperwork, made sure that everything was done to perfection. I’m very happy and grateful for everything they’ve done and look forward to building a life in this new home. Thanks again for everything.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

More Reviews

See all 435,091 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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