Thank you to Veterans United for answering all of our questions and making our first home buying process easy and not stressful!
All in all everybody was very nice to us. They were patient with me and their attitude never changed and don't how many times I called always very pleasant with me and for that I will forever be grateful. Thank you all from the bottom of our hearts if I ever have anybody that is in the market to buy a house and have been in the military will highly recommend you all. Thanks for everything. Rick and Ivornetta Owens
I was very impressed with the entire team and how professional, kind and made me feel like they were so appreciative to have my business.
Liked the additional assistance of setting up utilities and services for the new home.
I will recommend Veterans United to my friends. They made this a fairly painless process
The service was great lots of people ready to help and answer any questions.
The whole team was fantastic and made sure to
Communicate with us every step of our home buying adventure and we wouldn’t have been able to find the perfect home without them.
My realtors Maria and Susan were incredible! So kind and helpful. Really really recommend them to anyone. I learned a lot from them.
If you are thinking about purchasing a home, you really can't do better than Veterans United! They answered all my questions and explained clearly every step and eased every worry! Friendly staff was always quick to respond to emails and phone messages. They made home buying easier than I ever could imagine!!!
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I was quoted one and interest rate when I started and one point. Just before closing the rate changed and 3 points were added plus title Insurance. This was not right to do to anyone let alone a Veteran. Very poorly done.
Response from Veterans United
Hi Robert,
I am sorry that this was a frustrating experience for you, we would never intend to provide a rate or fee you were unaware of receiving. Your initial loan estimate reflected what was discussed but I do see a buy down of a little over one point which took place about midway through your process. While I do not see any further changes we certainly understand that updating your fee sheet can cause confusion when not explained in a timely manner. It is our hope that your home serves you well as you have our country and if you have anything further you wish to share or discuss, our client advocate team remains available to you.
Great service
