Michelle made our home buying process so easy. Her team was efficient and responsive.
The whole process was easier than what I thought it would be. When the loan specialists would ask for something as long as I got it to them in a timely manner it all worked out well! Everyone I dealt with were polite and knew that this was our first time of trying to buy a home and they were patient!!! Absolutely LOVE LOVE LOVE our VU team!!!
From the beginning of the search all the way to the closing, our whole team was there for all of our questions and cheering us on. We appreciate all the help, and being able to tap into all their knowledge. It made the whole process fluid. Buying a house is stressful and some things pop up, but you made it worth the while.
Veterans United made our dream come true!
Nick and his team made my PCS process so much smoother with all the help they gave.
These guys kept me on schedule to close. They made the process as painless as possible. It wasn’t painless, but they stuck with me and kept everything moving forward . Awesome group of people
It was a long process due to the Rate and Market environment. But Katy Reeder and her team did an incredible job helping me through the last 3 years of searching. I cannot thank them enough. All my questions and concerns were always met with sincerity and professionalism.
It’s the worst experience of my life, I would rather go back and fight in Iraq.
Response from Veterans United
Hi David,
I’m so sorry to hear that your experience with us was this difficult. Buying a home should never leave you feeling overwhelmed or defeated, and I hate that this process caused you that kind of stress.
I’d really like my team to have the chance to talk with you directly and better understand what happened. We are here to listen and provide support, and you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if you contact us after hours.
I had a lot of questions and all were answered in a timely manner.
I have worked with VA United to purchase my last homes and they never disappoint. The process was very straight forward and everything was completed on time. We are very satisfied with VA United, would definitely work with them again and will highly recommend them!!! Exceptional Service!
Excellent to work with, very knowledgeable and professional, paperwork was impeccable.
Guided me though every step!
Greatly appreciated Craig and Meghan highly
Recommend!!
Heidi and her team were very professional and responsive!
We highly recommend Veterans United. They work hard in getting the job done. They'll treat you with respect and answer any questions along the loan process. No question is a stupid question. They'll answer to your satisfaction.
Our team was amazing. They answered our questions in depth and went over things as many times as we needed. This was our first time buying a home and the team was amazing.
