Overall the picture to closing was amply laid out by the team at Veterans United. At times I felt I could be doing more but my team had it already completed.
It was great from the very beginning. As soon as I filled out my application he contacted me and answered my questions at that moment.
Brandon was awesome! It took almost two years to get this mortgage done. He always returned calls and emails immediately and seemed to always have the answers to our questions. We couldn't have done this without Brandon's help. I would, and recently have, suggested him to others. He gets a 10 out of 10 from us!
Veterans United worked great for me! The team was able to keep me informed and ahead of the game all the way! Thanks again!
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The representative was very helpful and polite.
Shane is knowledgable, professional and very understanding. His team did a great job with communication throughout the entire process.
I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!
First time buyer. Hand was held throughout the entire process and not once did they let go. Made buying a breeze and will definitely be purchasing with Veterans United again in the future.
Third home I have purchased using Mr. Pitts at Veterans United. Due to an unusual circumstance with a seller backing out of a contract with 7 days left before close of escrow, we had to find another home asap. Mr. Pitts and team worked hard and fast to close on another home before we had to vacate our old home we had already sold. Enough cannot be said about Mr. Pitts and team.
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You will not regret using Veterans United! My team was really amazing and I'm so grateful for them. Nick and Kathy you guys rock. Thank you.
The communication I received from Veterans United Home Loans was exceptional. From the initial submission of my application to the final closing, they consistently provided me with timely updates and clear explanations. They set transparent expectations and honored every promise, which greatly eased my worries during a tight timeline. Their proactive approach and quick replies to emails and phone calls ensured that I was always informed about the developments occurring behind the scenes. I could not have wished for a more dedicated, enthusiastic, or pleasant team at Veterans United Home Loans. The entire purchasing process was incredibly seamless—right through to the closing.
