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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,616

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,616 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Yes Chelsea provides outstanding service always looking to help and make sure you are getting the best rate posible that's why I came back to her again to get my refinance with her and her team because my experience working with her is always great

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

easy and communicated a lot, thanks!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

4.5 out of 5 Stars
Would Recommend
Photo submission from Kristy B.

Veterans United worked well with me the whole time to help me get the home I wanted and the lowest rate. They always returned my calls, communication was great.

headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Everyone was so amazing and helpful. Worked well with me and my schedule.

headshot image of Todd Handley Jr.

Loan Officer: Todd Handley Jr.

NMLS# 1715416

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

As a repeat customer, I can confidently say that working with Chris Primmer and his team at Veterans United Home Loans is nothing short of exceptional. There’s a reason I keep coming back—this team doesn’t just meet expectations, they redefine them. From the very first step to closing day, Chris and his team delivered with professionalism, precision, and a level of care that made the entire process seamless.The team anticipated my needs, answered every question promptly, and kept me informed every step of the way. It felt like they were always one step ahead, and that kind of proactive service is hard to come by. The communication was consistent, the turnaround was fast, and the attention to detail was spot-on.Chris Primmer stands out not just for his expertise, but for his genuine dedication to his clients. Whether navigating a challenge or celebrating a milestone, he handled everything with steady confidence and true commitment. That kind of service builds trust—and that’s exactly what Chris and his team deliver every time.To anyone considering Veterans United: ask for Chris Primmer. You won’t just be another file on a desk—you’ll be treated like a priority from start to finish. The entire team works with the kind of efficiency and heart that turns a stressful process into a smooth, even enjoyable experience.This wasn’t my first time working with Chris, and it won’t be my last. I wouldn’t even think of going to another lender. VU has earned my trust, and I’ll continue to recommend them without hesitation.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Good team

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

During the final stages, there was a gas fireplace and a different inspection report was needed and it seemed last minute. Other than that super easy and an amazing team.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Justin F.
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

You guys have a great team, and it makes it easy to have everything in one place, thank you.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

This experience was just as flawless as the first one - Sheldon and his Team - Amy - you Rock and were on it ! We really appreciated the text application in regards to communication- all involved were quick to answer any questions we had - we look forward to continuing our business with you.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

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5 out of 5 Stars
Would Recommend

very smart and kind people who new there jo well. thank them again for me and my wife.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
Photo submission from Dustey M.

My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.

headshot image of John Meissner

Loan Officer: John Meissner

NMLS# 1760897

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Great team all around. Thank you for the help. I can not recommend enough for the first time home buyer.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

More Reviews

See all 428,616 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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