VU was so easy to work with. The initial pre-approval process where you can adjust your approved amount and share it right from that page is very convenient. The to-do list on the app is a life saver. There are so many items to get done. Even as a second time home buyer it's still a little confusing. Having it laid out exactly what needs to be done makes it simple. Lastly, the communication from the whole VU team was amazing, which made me feel more at ease when things got a little hectic.
Everyone was absolutely wonderful. We had questions that would come up and each time someone answered the phone to assist us! Multiple times we were checked on with the home buying process and we couldn’t have been happier! Highly recommend.
Suzann was also great. Painless experience!
Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.
very easy to work with
I'm 60 and I'm a first time home buyer. I never imagined buying a house I thought the process was hard and I needed alot of money. But I didn't put any money down and I recieved money at the closing. The process was easy and quick. I personally want to thank Matt Lucas for getting me started . Kimberly for staying in contact. Kelsey for making sure I recieved the important papers and u really want to thank Lorna Champagnie for really stepping up and guiding me through the final process. She is a great real-estate agent. And I use to be a homeless vet. Thanks again. I'm truly happy
I would absolutely recommend any veteran seeking to purchase a home to give Veterans United a call. They are completely focused on making the stressful parts of the home buying process as transparent, and easy as possible.
Overall my loan team made my refinance experience easy. I really didn’t understand the process but Kendall was helpful and broke everything down to me even on the weekends.Thank you
I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.
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A home buying experience can be an extremely stressful experience but not with my veterans united team. They took care of me like family!
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
I’m a single mother of 3 wonderful children. I have wanted to buy them a home for a few years now and always ran into obstacles. This time was a lot different i dedicated myself to finding the perfect home for me and my family and my team with veterans United was as equally dedicated. They worked diligently to get us into our home before I PCS’d and I couldn’t be more thankful. Everyone was perfect and very helpful. They communicated great and you can tell they took pride in what they do. I am highly grateful to be a FIRST. time home buyer. Thank you veterans United ❤️
