My second loan with veterans united great professional and fast and reliable, will be doing business in the future with them!
Communication was great. Very personable staff.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
i would highly recommend my team I worked with was exceptional in answering question a explaining everything to me .
The entire team made this process seamless and easy for me. It helped me and my family find a house to make a home. We are super grateful and recommend the Veterans United to any other service members looking to do the same.
We have depended on Cody and Veterans United for all of our home purchases in FL. Cody and his team are courteous, professional and efficient. They closed our VA loan in 26-days!
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Mason Maddox and his team were AWESOME!!!
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Listen! Ken and Taylor went above and beyond on this.
Nathan was patient, responsive, and reassuring throughout the process. He kept us sane and moving forward when we were ready to give up on the home search and buying process! This was our second time working with him, and we couldn’t recommend him more highly.
The entire staff was very professional and polite. I do wish the loan officer Brenda would have prepared better she asked me for things several times that was already uploaded into my portal. The good thing was I was able to direct her to what I upload without having to re give to her.
Words truly can’t describe just how excellent of an experience it was working with Veterans United. It may be bias being that we are first time homebuyers and have never worked with anyone else, but my VU team truly made everything go smoothly for us. Plus, the app is extremely user friendly!
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Everyone at Veterans United was always so helpful and positive. No matter the time, they were always quick to respond or reach out regarding any concerns we had.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Team was awesome and for a first time buyer they quickly dispelled every bit of nervousness I had with fast replies to my questions over text while also making this a much easier process than me and my wife believed it would be. App was incredibly helpful in keeping tasks organized and letting us know what to do next. Had a very pleasant experience which is a stark contrast to how first time buying experiences went for some friends that went through local lenders.



