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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,815

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

Working with VU was so smooth. I would never go with another! This was my first time purchasing a home and any time I had any questions or concerns a member was always willing and able to help me out! Everyone was so willing to work with me and it made everything move seamlessly. Such a great experience!!! 1000% would recommend!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Angie Poggi

Loan Officer: Angie Poggi

NMLS# 2637966

5 out of 5 Stars
Would Recommend

Life changing experience. Thankful and grateful!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Everyone in VU is awesome! Helped us a lot thru the whole process! Thank you VU team!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

You all were very thorough. Communication was exquisite. I recommend your services to all in need. Thank you for the opportunity to work with you.

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

4 out of 5 Stars
Would Recommend
Photo submission from Bruce G.
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Would Recommend
headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4 out of 5 Stars
Would Recommend

Good experience at the beginning of the process. Little slow on the loan coordination and closing process. Need little clean instruction on the To-Do list.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend
Photo submission from Justin H.
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Agent Mike Smith & Team are excellent at their jobs. Not only are they efficient , but patient with their clients. I was blessed to work with such a through team !

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The VU team was thorough, efficient, courteous, and timely with all my questions and concerns. The VU phone app worked pretty well, which was a nice surprise. Alyssa Aylor was superb as she helped guide me through the process, answering my questions that I had throughout the entire loan process. Five stars for her and her team.Hoo WooCheers

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

This is a great company to work with and I would highly recommend to others.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

4.5 out of 5 Stars
Would Recommend

The process with Veteran's united was a great experience from beginning to end. I could not have been happier with the process that Amanda, Michael, Chris, and the rest of the team worked with us to get the loan completed. As the VA loan process is stringent, I did have some issues with verification of my service, as I have been out of the military for over 30 years, but Amanda and her team helped me navigate the hoops, and the process went smoothly after that. My only issue was the short window of time from loan approval to the closing, which put the seller in a bind for moving time, and led to some concerns on the day of closing that they would not be out of the house, but it worked in our favor.Thank you to Amanda and the team for all the work put into the process, I was very impressed with the level of service, the communication, and the ease of uploading documents into the system for review and approval.

headshot image of Amanda Tiongson

Loan Officer: Amanda Tiongson

NMLS# 2676318

4.5 out of 5 Stars
Would Recommend
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I recommend them to any veteran. When I got to my closing, I did not have as much paperwork to fill out because of the great team I had with Veterans United.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Danielle S.

Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Absolutely recommend. I was walked through the whole process. Very straight, no nonsense and the processed was streamlined.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

Veterans United Home Loans deserves ten stars for their outstanding service and genuine commitment to veterans and their families. From start to finish, the process was smooth, transparent, and surprisingly stress-free. Every team member I interacted with was knowledgeable, responsive, and truly cared about helping me succeed—not just getting the loan done.
They walked me through every step with clarity and patience, making sure I understood my options and felt confident in my decisions. Their online platform is intuitive and made uploading documents and tracking progress easy. But what really stood out was the personalized touch—they treated me like more than just another borrower.
If you're a veteran or military family member looking for a loan company that respects your service and values your time, Veterans United is the one to trust. I recommend them wholeheartedly.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Daren and his team were amazing! They made home buying a smooth and easy process and they were always there to answer any and every question we had.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

More Reviews

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