Great website/dashboard. Interface was very easy to work with
Web portal makes it very easy to load secure documents. Making everything a breeze.
More education and information for first-time borrowers on closing costs, taxes, fees, etc. A quick glossary or breakdown of costs, and what they mean, is very helpful when understanding how and why things costs as much or as little as they do. Competitive closing cost assistance for first time and low-income buyers, and more transparency into interest rates.
I think the entire team works well together. Zach had the reply all idea, I like that. You can have the help desk create a group for just you guys. Then when you wanted to send a message to all, you just type the name you used for your team...Act team 6?
I am so excited to have our new home now and I appreciate everything Nikkie did to help me
Veterans United lives up to its reputation. A+ home mortgage company!
Stephen and his team are outstanding! They covered all the bases and made this journey pleasurable without a doubt! So helpful and quick on reply’s answering all our questions. If I was ever gonna buy another home, I’d definitely go with them again.
Excellent team working through our process. Kept us in the know the entire way. No surprises. Thankful for the opportunity to have done two homes now with same team. Stellar job.
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Very quick and easy processing. Everything was able to be completed from abroad and my loan was approved in a timely manner. Everyone I worked with was knowledgeable, friendly and quick to answer questions. Would very much recommend!
This was a stressful process but the team I had assigned to me was amazing with every step
