The home buying process is not for the weak. My husband and I have rented for several years after our retirement from the military. Finally we were ready to settle in on a place we could call home. Kaleb and his team took a beating each time we got off the phone or sent an email we have more questions, nevertheless team Kaleb was right there. I appreciate all that was done to help with this process.
The only problem we had was last minute the underwriter asked about an address I had 6 years prior while in the military when they only requested the last 3 years on the application…it only moved our closing date back by one day but it was still a hassle. Otherwise Ben and Caytlin were awesome!
Best teams by far. Very informative and easy to work with.
Great experience
You guys did great! I know that it took forever and I probably blew your phone up all the time with the constant phone calls. But I really do appreciate everything you guys did for me and my family. I will defend send other vets to you guys for this process.
Hannah Hood was also instrumental in helping with this process. She was patient and knowledgeable too. Veterans United made my home buying dreams come true. I recommend them to all veterans.
Evan and his team did an amazing job! Thank you for everything!
Veterans United is a very organized group of smart specialists who were in constant contact with us until we achieved our goal. they were also encouraging and patient. We would recommend them to anyone buying a house
Great team at veterans United and associated relators
The help was above and beyond making the whole process so easy.
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Experience first-hand why 333,131 homeowners give us a perfect score!
Great customer service. Even when unable to get ahold of him, I would receive a txt message, voicemail or even email. Faster than the competition.
This is the fourth home I’ve bought, and my first with VU. Hands down, this was the best experience. My loan team was available and responsive, and very easy to work with.
In 2011, I rated Veterans United as an A-, now I'd rate as a C+. Too many people working on file, miscommunications, a "concierge" trying to sell me products, wrong gender listed on a closing doc, wrong numbers initially sent to underwriter...
I would recommend Veteran's United above any other home mortgage company. The staff are very professional and knowledgeable of the entire process. They kept me informed and updated to any information needed to proceed with the home mortgage loan and they made me feel at ease & treated me like a real person (which is unusual in this digital age).
The website is very user friendly and well done.
