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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,558

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 401,558 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Heidi Bailey-Houston and Bryan Kay were absolutely incredible. They helped us through some insane life and job changes and stuck with us every step of the way. They got back to us immediately, were always in touch, and always positive and hopeful and fighting for us to get approval. We wouldn't have been able to close and probably would have fallen out of the loan approval process without them. We will forever be Veteran's United clients and will tell ALL of our eligible military friends to use this wonderful company!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Even with the crazy market, VU made the process as smooth and quick as it could be.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend

If you could have the list of things you need done before you enter in the contract it would have been helpful. A lot of the stuff takes appointments (pest, appraisal) some people work out of town or can't take off on a Tuesday at 11am. Was very disappointed that you expected me to drop what I was doing to accommodate you and the rush it took to get these things done

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

4.5 out of 5 Stars
Would Recommend

W will definitely recommend Veterans United at every opportunity...Thank you all...
Jack and Katie Karch

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Will always use Matthew Perona when applying for a loan.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

This is my second refi with VU. They guide you through the entire process. Kayla was always in contact with me.
I am very happy with the treatment I received.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

My husband and I highly recommend Veterans United for home purchases and refinancing. Their loan specialists respond to queries very promptly and are incredibly supportive of their clients. Given all that we went through before discussing a home refinance with Veterans United, it is our recommendation that those veterans seeking to buy a home or refinance an existing mortgage not even bother approaching other lenders. Veterans United is definitely the lender you should choose!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

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5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

4 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

The staff was very helpful and guided us on every step. They also kept in contact through the whole process.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

More Reviews

See all 401,558 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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