A fantastic team. My only complaint - a personal preference - is the rather large team which is sometimes hard to keep track of after so many calls and/or e-mails. I understand it helps James and his team be more efficient and the reason I will continue using and recommending this team is the personable and professional nature of this group. I caution having too many hands in the cookie jar, lest those traits become diluted. But AGAIN - great team. You couldn't be in better hands and I understand some folks will like the added team members.
The process was easy and seamless with veterans united.
My Veterans United team communicated with me on a regular basis. They were prompt and responsive, providing clear expectations on what the next step in my home buying process would be and followed up on all questions with precise answers.
Thank you to the entire team of Veterans United! I have always been proud I served and have never asked for anything special from serving my country. I feel the dedication Veterans United provides to us Service Members is something special for us!Thank you!
Thank you, Krystal!
It's easy to work with VU. I really appreciated the e-sign site where I could access documents any time and any where. I also liked that I could send a text with questions and they always responded. We closed in a month with financial terms that suited us and are now happy home owners.
Thanks for all the help! I’ll definitely be using you guys for my next home as well.
Veterans United clearly describes each process as you are going through it. Provides excellent education to any part of a process you may not be familiar with. From pre-approval to underwriting to closing and describes each step as you go. You have a whole team that helps you along the way. It’s not just the financing, they help with utilities, real estate process, and finally the move.
I would highly recommend these guys to anyone! I had been trying for over 10 years to get my 1st home and no one would take the time to guide me down the path to home ownership. From the beginning with Alyssa to the end of signing the final paperwork it has been amazing!
This team has been amazing and went above and beyond to make sure the process was smooth. I got constant updates and follow up calls to ensure everything went smoothly and we finished early!
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The good thing is i switched to VU and luckily they picked Kyle to become our loan specialist. Long story short the reason why i switched to VU is because we are not getting response from the other lender everytime we have inquiries. Sometimes it will take a week or two before they call us back for just a question. Once you get approved they kinda ignore you but not with Kyle. Kyles team will get back to you within 24 hrs via phone or email. I think their standard is Exceptional Customer Service for their customers. So if you trying to buy home in San Antonio ask for Kyle and i bet you that you will have very transparent and smooth process like we experienced with Veterans United.
VU and its personnel was very much accommodating in all areas of what was needed as far as paperwork and the processing
Terry Roberts, his loan team, and our realtor Derrick have all been outstanding through the entire process. I highly recommend Veterans United for any veteran and active service member for their home buying needs.
Connie Woods and Mike Lyman were vital to our new home purchase and aided in seeking answers to questions we had during the entire process. Recommend and thank them both; as well as, their team(s) members and contacts. Could not have had a good experience without them both... Thank you!
