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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,895 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,895 unfiltered reviews

Starting on Page 353 of 14,897. Return to Page 1

5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Photo submission from Mathias O.

Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

Harley and Paige communicated with me very well. They were very patient with my attempts at downloading documents. I made a couple of blunders during this process and they were very understanding and not condescending with me.

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

4.5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

I honestly can't believe how easy buying my first home was. You guys did a great job, thank you so much for working with me!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Zackery S.

Veterans United was an absolute pleasure to work with. They made sure everything was in order and that I was well taken care of throughout the entire process. I would recommend their services to all of veteran friends.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Justin Griffith and the whole team were great to work with!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

Ready to see for yourself?

Experience first-hand why 355,046 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

The ones that I work with, was great.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Dear Veterans United Team, There are no words big enough to describe Michelle Westbrook. She isn’t just a lender—she’s a fighter, a believer, and a life-changer. I’ve worked with her as a real estate agent, but when it came time to buy my own first home, I chose Michelle without hesitation. My file was tough, but she never gave up. She believed in me when I didn’t believe in myself, and today I’m sitting in a home I once thought was impossible. Michelle is relentless, passionate, and truly cares about every client. She doesn’t just do loans—she changes lives. Veterans United, please know how blessed you are to have her. Michelle, you’re phenomenal. Thank you for everything.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Photo submission from Patricia T.

Best, easy going, thorough, and informative experience for first time buyer. Special thanks to my awesome loan officer!!! JF

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

There are not enough positive words to say. Tony and his team were the best I have ever had the pleasure of working with. They kept me up to date if documents were needed, signatures were required or just checking in to see if there were any questions. I was able to contact him any time that was convenient and even weekends. His team continued to check in and I was assigned a concierge that recommended different services, assisted us with questions and even set up a move package to help get services and cable changed over.
Dealing with Tony and his team was stress free and made our application, underwriting and closing extremely simple. Tony's reputation is that of a superstar. Extremely professional and personal. His recommendations were spot on and his positive words kept us pressing forward. I cannot thank them enough for their seamless work and best teamwork I have had the pleasure of watching. You can't go wrong...

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

AMAZING! SUPER HELPFUL! VERY NICE !

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

We had a great experience, they made it so easy to get everything done and close on our home!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

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