The whole team made this a smooth process and were awesome to work with.
Please use my comments from the first part in your review page . Please feel free to use my name in any review or commercial that you do.
The intrest rates droped 2 weeks before closing and before the final loan document was done. i wish they would have lowered it before locking it also they never discused points with me just had me buy 1 automatically. Im fine with having bought it just wish it would have been discused with me.
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I've worked with Ben and his team before and will again If the interest rates drop again. Truly outstanding.
Our team was so great throughout the whole process. But a major shoutout to Alexis for always answering my calls/emails promptly. Or if she didn't know the answer she found out for us. She was so amazing and always cheerful. Made a huge difference knowing we had her on our team. Thank you!
I think I've said it all. I appreciate Veteran's Realty and I'm glad we selected them to help in this house buying process....NO BETTER TEAM!!
I am genuinely satisfied with my home buying experience through Veteran's United! Hannah and her team kept in contact with me every day from start to finish! Their consistent professionalism and knowledge made the experience as less stressful as it could possibly be while purchasing a home. I would recommend Veteran's United, Hannah and her team to all my veteran friends and coworkers!
Wonderful team throughout the entire process! Despite the time zone difference they were always prompt to respond to my questions and move through everything swiftly, even helped get closing finished early! They remembered the small bits of information I told them even when it seemed insignificant or was unrelated. I mentioned I drove a Jeep and briefly had a conversation regarding the rubber ducks that were left on other Jeep owners vehicles, next thing I know I'm opening a package that contained rubber ducks so I could join in on the fun!
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There is not better loan team of company! You guys are amazing
One of the most exceptional people thank you
The team is awesomely great!! They made me feel comfortable, kept me informed of any changes and of anything I needed to know. They were with me every step on my way to owning my home. Thank you so much!!
I was a first time home buyer, with no experience buying a house i got pre approved through veterans United. After quickly being pre approved and having to wait a month or two before looking they put me in touch with an awesome Real estate agent that covers the Abilene tx area. She was absolutely phenomenal all around, straight to business, and also was personable and understanding. Veterans United really did good on that part. After looking for houses my Realestate agent and I finally found a house that was a good suit. When the real paperwork started I was left out of the loop, and when I was finally informed of something I needed to do I sent in documentation that was true and legit but was then asked the same question numerous times and then at the end of everything was told that my answers weren’t good enough and then they needed a “typed letter from my employer” part of the home buying process? Yes just don’t waste my time. If you need something from my employer state that and let’s move on. As far as communication? Not great at all. I would get calls from my Realestate agent and she would tell me “ hey you should have heard from veterans United about this and this already I’m just following up.” And I hadn’t heard anything. I work out of town and In remote places, this was communicated, during closing they didn’t want to work with me until I threatened to push closing off another 2-3 weeks because they wouldn’t work with my work schedule even after giving them 3-4 weeks notice. Then to top it off, I traveled to the title company after being told what I would need for closing and get 1.5 hours away from my “local” bank and then was informed that the Amount of money I needed was actually the wrong amount. The communication, just wasn’t there, it was a shit show. My Real estate agent has been an agent since 2001 and she was disgusted with some of the shenanigans. 95% of the information I ever received about anything was from her. Good thing she knew what she was doing. I will use a different VA lender next time.
150% would recommend yall to other veterans.
Thank you for making this experience easy and bearing with me with answering any questions and concerns I may have had . Thank you again for making my dream com true.
