The experience with Veterans United was flawless. The team was experienced, thoughtful, and went the extra mile to answer my questions. Highly recommend.
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
Extremely happy with my overall experience with Veterans United. The whole process was smooth, from beginning to end. I did not encounter any issue and would highly recommend.
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My twin brother used them to purchase his home & I’m really glad he recommended them. Best decision I ever made.
Didn't have any problems that they didn't help me with or any unanswered questions.
Every member of the VU team was a Gem.
We were treated like we were the only clients they had to deal with.
I would recommend Veterans United to any Veteran buying a home! Dustin made it easy and simple. His whole team was helpful and professional. Buying my house and refinancing was so simple with Veterans united.
I cannot say enough great things about Veterans United Mortgage. From the very first phone call, I felt supported, respected, and truly cared for. Their team went above and beyond to guide me through every step of the homebuying process, ensuring I understood all of my options and never felt overwhelmed.Thanks to Veterans United, I’m now a proud homeowner, and I can’t imagine going through this process with anyone else. If you are a veteran or military family looking for a lender who truly understands your needs, look no further—Veterans United Mortgage is simply the best.
Sold loan within days of closing. I get to play wack a mole with mortgage companies now. Had to jump through hoops to close, had to paid for additional inspections. Not Veteran Friendly, name is misleading as it is a DBA for different company.
Response from Veterans United
Hi Glen,
I’m sorry to hear how frustrating this experience has been for you, especially so soon after closing. I understand how discouraging it must have felt to go through added steps and then have your loan transferred right away. While transfers are a common part of the mortgage industry, you’re still part of the Veterans United family, and your concerns matter to us.
If you’d like to talk more about your experience, my team would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
The entire team was exceptional in completing the process. As a veteran I was pleased that they made sure that all of the tasks were completed promptly and timely.
Everything was smooth and effortless
