Thank you for the outstanding service and always being ready to answer any questions.
Overall, the experience with Veterans United was good. There were times when we would not receive information in our portal until past 5pm est. and they would request things that we were only able to get during regular business hours so this would end up postponing the process. I would recommend having someone thoroughly explain the process through Veterans United and notify you of all the different people you will work with and their roles. In the beginning we were working with someone and they did not communicate any helpful information about the process.
This was the best service, a get it done attitude, and just wonderful people to work with.
Would definitely recommend to anyone looking for a mortgage.
Can’t get any better than Veterans United!
Everyone at Veterans United was very helpful, knew what they were doing and they were fast with the loan process. We closed with in a month. They also sent a congratulations gift for our new home and we appreciated that. Thank you again.
If you're hesitant and confused about which loan company to use, please don't pass this one up! They always serve with grateful hearts and they make the process so easy.
We couldn’t ask for better people to work with. Thank you
Christina is amazing. She has the best personality. She was so nice and kept us informed throughout the whole process. We really enjoy working with her and the team.
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Overall very good experience with veterans united and the team a few slow communication efforts and lack of answering certain questions. Shantel was great and always helpful.
Amazing experience!
This was my first time ever purchasing a home using a VA home loan, and though it had its moments, Jake Hanson was an incredible loan officer. He answered his phone immediately, answered my questions, and made me feel like I was not left out of the equation. I highly recommend Veterans United, Jake Hanson and his team! OOHRAH!
My loan officer has made our home buying process for 2 houses, and 2 refinances effortless. His communication, knowledge of product and processes, and dedication to getting answers allowed our family to focus on all other tasks for our move because we trusted in him. We definitely made the right choice and couldn't be happier!
I would recommend veterans united they made the process easy when i thought i didn’t have a chance owning a home
