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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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347,520

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,520 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Totally a great company to do business with, I would recommend them to anybody looking for a home .

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

The entire process was fast and easy, I got approved, put in an offer, and closed in less than 3 weeks and with how easy it was on my end I can only imagine the amount of work that was put in by this team. Thank you for getting me into my first home so fast.

Loan Officer: Taylor Deppe

NMLS# 1055205

3 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Thank you all l really realty appreciate all you've done for me

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

I really enjoyed my experience with Veterans United. I will most certainly use VU again. Thanks for everything.

Loan Officer: Levi Brugger

NMLS# 1451031

4 out of 5 Stars
Would Recommend

Thanks for your help Veterans United.

Loan Officer: Michael Williams

NMLS# 2341722

5 out of 5 Stars
Would Recommend

Today was one of the most happiest days of my life. Became i am a home owner for the first time at age 48 after many years of wanting a piece of the dream i fought for in the Navy. I want to thank my great new family at Veteran United whom walk ,e through every step of the process and help me get something that many generation of mine may enjoy.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Very Happy

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Yes I do, and here it is "Lindsey was the Commanding General who working with all of her Spealty Soldiers each one having their own Spealties worked to get me A UNITED STATES MARINE A HOME IN THE UNITED STATES OF AMERICA and to add to this They stepped up like Marines, and fought a good fight a Valiant fight like Marines charging into the Battle of Home Ownership and taking the Ground known as 711 5th St NW Aliceville, Alabama 35442!!. It was a uphill battle, but Object of Aquiring Home Ownership was (Achieved)!!

Loan Officer: Lindsey Edgell

NMLS# 2086131

3 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

EACH MENBER OF THE TEAM, WAS VERY COURTEOUS AND EXTREMELY HELPFUL

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Couldn't ask for better representatives in my case, moving from LA to Tennessee not knowing anyone. They were Awesome!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Branch Manager: Chris Phillips

NMLS# 1927505

5 out of 5 Stars
Would Recommend

The team was great, I had a good experience being a first time buyer.

Loan Officer: Rich Whitler

NMLS# 2351985

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

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5 out of 5 Stars
Would Recommend

Being in our seventies and not very computer savvy I cannot say the process was easy for me. But, in the end we are in our brand new home and loving it!

Loan Officer: Charlie Holsten

NMLS# 1721617

3 out of 5 Stars
Would Recommend

Overall it was an "ok" experience. I would say I was frustrated with the requirements for a home that has a well on it. It seemed that the Veterans United team were not clear on what was required for a house with a well until we were close to closing. This caused a lot of schedule changing and date changes for my move. I understand that some of this was out of their control however, There should be a checklist that is easy to read for homebuyers that may be purchasing a home with things like wells, septics, radon systems, etc. This way, we can get the inspectors out there earlier. Lastly, I wanted to comment on the unclear "clear to close" timeline I got. Josie told me 48 hours, then said it may be rushed to 24 hours, then the underwriter said 72 hours no matter what. If its a hard line then say so from the beginning. Giving me hope that there's a chance I can close early made things difficult for scheduling. Just some feedback for the team.

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
Photo submission from Joseph L.

Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Over all 10/10! This whole home buying experience was a breeze. Everyone with VU that I talked with was super polite and passionate about their job! I’m so glad to of been recommended them by a friend! I have been talking VU up all around town! Thank you guys so much for everything you have all done!

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

I was elated to work with Veterans United because they treated me with respect and truly made me feel special as a Retired Disabled Veteran. :) Thank you again so much for the way to treated me and my Wife

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

More Reviews

See all 347,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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