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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,971

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,971 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

Me and my wife and kids want thank the whole team for a job well done

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Edwin T.

The Veterans United team was amazing to work with. Everything went smooth. I had a lot of confidence they would help me through the process. I now have a home and VU made it possible. Thank you, my team was amazing to work with!

Loan Officer: Kimberly Pearcy

NMLS# 1374293

4 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

We could not thank them all enough for helping us purchase our new empty nest house. We apricate each and every one of them. They all truly love their jobs and the families they help. Thank you all again so much. God bless each and every one of our entire team.

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Awesome job everything was done quick fast and in a hurry !

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

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3 out of 5 Stars

I also feel that too many staff members are trying to work from home instead of being in the office for the customer and that was part of the communication breakdown and confusion during the loan process. I have other friends whom are veterans that have stated they have had the same problems with the Virginia Beach office and would not be using them again. The staff were very friendly at all times with us but the communication process was the biggest problem !!

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Wonderful Experience!

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend
Photo submission from Pete P.

They always kept me informed of what was going on throughout the whole process and even if I didn't really something they would always tell me to get something ready just in case it might have been needed later on. Well prepared.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Buying a home is stressful enough, but the team at Veterans United made it possible with as little stress. The team was always available to answer all my questions, walk me through every step of the way and provide me with plentiful resources. I couldn't have been happier or more satisfied with their service, and I can't imagine buying another home with anyone else. Thank you for helping make my house into a home!

Loan Officer: Brandy Clarke

NMLS# 2116675

3.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Lippmann

NMLS# 1943520

4.5 out of 5 Stars
Would Recommend

There were times when I thought the deal would not occur but the team persisted and came through at the critical moments. We are grateful to the team to help us buy our first home and would wholeheartedly recommend them to our friends and family.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Wishing Everyone A Blessed Holiday!!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Veterans United I jasper, would highly recommend! ..Hands down 👇👎 Thanks guys!!

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Veterans!! When it’s time to buy call this team! Don’t even waste an ounce of energy going elsewhere. This is the team you want in the trenches! They have our back, they understand our struggles and allow for us to sleep easy knowing that they will get the right intel to get your vision right!!!

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
Would Recommend

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

This is the second time we have used Veterans United to buy a home while out of state preparing to PCS and they have been spectacular both times. We will not use anyone else and will always recommend them to anyone who will listen.

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Nick was very helpful, he responded in an orderly fashion and very knowledgeable with his answers to our questions.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Wathen

NMLS# 2311409

More Reviews

See all 347,971 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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