As first-time home buyers, we couldn’t have asked for a better experience than what we had with Veterans United and our loan officer, Matt E.
From day one, Matt and his team demonstrated exceptional knowledge and experience, taking the time to clearly explain every step of the process in a way that made us feel confident and informed. Their professionalism was evident in every interaction, and their communication was outstanding—always prompt, clear, and thorough.
What really stood out to us was how responsive and proactive they were. No question ever went unanswered, and they consistently stayed one step ahead, ensuring everything moved forward smoothly without delays or surprises. They made what could have been a stressful process feel incredibly easy and manageable.
From start to finish—and even after closing—the entire experience was seamless. We truly felt supported every step of the way.
We have already recommended Matt and the Veterans United team to several friends and family members, and we will absolutely continue to do so in the future. If you’re looking for a knowledgeable, professional, and easy-to-work-with team, we highly recommend them.
Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.
Matt is great
Bryan was super professional and really cared for us.
Awesome job!!!
The team made the process quick and easy for me. They were also able to answer all of my questions while keeping me informed.
Ready to see for yourself?
Experience first-hand why 374,843 homeowners give us a perfect score!
I’ve had several loans during my life. The experience I had dealing with VAU, was unbelievable. Their professionalism and friendliness, of the way they handled my loan request, was so accurate and precise I had no issues with the whole process. They were consistently staying in contact with me with updates regarding my loan request.I want to personally thank Kari, Alec, and specially Kollin for the “EXTRA “ help they provided above and beyond their normal duties. Thank you ALL again. Clint Ealey
Veterans United was outstanding they went above and beyond all our needs. We stayed on schedule and the process was extremely easy.
I would highly recommend Veterans United.
Nathaniel and Kelly were totally amazing to work with very helpful and also responded so quickly
Ready to see for yourself?
Experience first-hand why 374,843 homeowners give us a perfect score!
We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.
Thank you so much for your patience and dedication during this process. I am very thank for the experience, and I know in my heart that you make the dream of home ownership possible for many veterans.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Jeff, Mirza, and Bianca have been an amazing help throughout my journey in purchasing a home. If I were to do it again? It would definitely be with them! They’ve made the process very simple, very easy to follow and they’ve answered everything I asked! Mahalo Nui Loa to the team for making this happen for me and my Ohana!
