Jordan was very helpful answering my financial questions. Richard somehow was able to keep me on track on meeting all paperwork demands. Bai made it known she was a ailable at anytime also.
I would highly recommend Veterans United.
I want to say I am astounded at how easy the process was and how the team at VU was able to get me in a house quick and painless.
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My loan officer, Vincent Fank was awesome!
Holly is PHENOMENAL!!!
Based on her first class service and customer care, I would recommend Veterans United to everyone.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Very helpful. They ensured everything went smoothly and constantly stayed in contact to ensure went smoothly. Answered all my questions or if they couldn’t answer they found it for me.
Very knowledgeable, responsive, respectful and helpful!
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My whole team was wonderful, attentive and patient with every question I had and trust me I had a lot of questions. Chloe was very understanding and flexible with my request. Maggie was quick with answers, so patient when I didn’t understand something and very nice. All of them were great.
Jeremy and his staff were exceptional. They kept us updated throughout the entire process. They answered any question we had and provided excellent service and care. The night before closing Jeremy reached out to congratulate us and offered continued support even after closing.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Mike, Audrey, and the team were always on top of things. They did everything to keep me informed, were highly competitive against other mortgage companies. They were always ready to help at anytime, no matter the issue, big or small. I highly recommend Mike for any Veteran looking for a class act who’s calm, cool, and collected. Thank you Mike, Audrey, and the entire team for getting my family and I the home of our dreams!
