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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,054

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend

Fast we are very happy thank you all!!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Very professional and the process very smooth!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Just an overall outstanding from me. Everyone was very professional and easy to deal with. Thanks everyone!

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Great service highly recommend

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

I had a smooth, delightful experience working with Veterans United. They made the transition from renter to owner very pleasant for me. You folks rock!!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Charles C.

Veterans united rocks and we will be using y'all again in the future! We will also be referring our friends to y'all that are moving to NC in the near future.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Great all around. Didn't find, or have any situations. Just all around Great.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
Would Recommend

Everything initially went fantastic with just Blake. My only complaint is once other Veterans United employees started getting involved, they were not communicating with each other.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Very easy and everyone involved went above and beyond to assist. They had what I needed to do before I asked. Recommend Keith Simon and his team to anyone. Thank you.

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I felt we were in good hands with knowledgeable people that really understood the benefits of a VA home loan and other VA benefits such as Disability benefits that really help when dealing with high costs properties. Ryan Ashburn is truly a team player who worked well with the agent Matt who was also there when you needed him.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

4.5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from Byron M.

The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Veterans United has made my dream of home ownership come true. From start to finish you all were with me all the way. You guys made everything so easy and simple that I'm still on cloud nine when it comes to Veterans United!! Love is all I have for your staff and team!!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Tonya, and limit were great! They treated us as we were thee most important of those they serve.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

Jeremy, Kate, Madeline, Sheryl, and Delores all teamed up and made this complicated process as simple as it could be made. Plus, we got an outstanding home at a GREAT rate! We could not be happier by the service this Veterans United Team provided to us! Thank you!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

I really enjoyed working with Wyatt Robertson. I know he worked really hard to help me buy my first home. He even emailed me late late the night before closing to where I was able to sign things as soon as I woke up to make it easier at closing. His effort, communication and explanation of things through out the whole process was outstanding.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Would Recommend

I saw that the reviews for VU were great. So I figured I'd get the best help from them. And I'm here to tell yah. It absolutely does not get any better! The people that helped me had razor sharp attention to detail. Communication is paramount with me. And they were Johnny on the spot for all methods of clear and helpful communication. All the documentation was clear and concise.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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5 out of 5 Stars
Would Recommend

Casey Martin and team were great!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

10/10 team, I wish I could articulate how helpful everyone was. Michelle is a true professional. Her and the entire team (Jessica, Joedi, and Lindsay) made this “stressful” experience feel like a walk in the park.If you’re looking for the best stop searching because it’s here. If you have a bad experience with these people it might be time for some self reflection because as T-Swift said “hi I’m the problem it’s me” and the problem would be you.P.S. my realtor Mark W. Vanbibber was fantastic as well, he knows the area and worked well with Michelle’s team.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Everyone was a pleasure to work with. I would highly recommend VU to friends. This was a very pleasant experience, especially being a first time home buyer!

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

More Reviews

See all 435,054 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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