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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,910 reviews
658 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
Army
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,910 unfiltered reviews

Starting on Page 376 of 15,764. Return to Page 1

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Chris Solomon was very helpful and patient with me. He made the process almost painless. Seriously, I would work with him again.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

My team was amazing. Thanks to all involved!

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Very good at responding and correspondence

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

As an almost 9.5yr vet from 2005-2014, I've had 3 deployments and when I found this house for sale, I knew it was a great deal, but my anxiety was just through the roof. Billy and the whole rest of the team as well, are just amazing!!!! They are so helpful and broke everything down, it was actually so much easier than I ever expected!!! These guys ROCK!!!!!!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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5 out of 5 Stars

The process was seamless. Everyone involved handled every aspect of the process excellently. I really appreciate the efforts, I had a great deal of confidence knowing I had such an amazing team leading me through this event I'm unfamiliar with.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Dave Michaux, Spencer C. And Tayla B. Were great! The process of my closing was super smooth and easy thanks to them!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars

Quick easy process

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Working with Matthew and the VU team for the IRRL has been very easy. His team worked in a timely manner to get it done. We are very appreciative of the work that Matthew has provided for us!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

From start to finish they were super easy to work with and very helpful. The entire team made each step easy and clear.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Photo submission from James C.

Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Best experience I could have ever ask for. Above and beyond.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Great crew so helpful and friendly and supportive

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Helpful and patience with me

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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Experience first-hand why 377,398 homeowners give us a perfect score!

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5 out of 5 Stars

Seth made the entire VA home loan process straightforward and stress-free. He stayed on top of everything, communicated clearly, and didn’t waste time with unnecessary back-and-forth. Anytime I had questions, he broke things down in a way that actually made sense. You can tell he knows the VA process inside and out and genuinely cares about getting it done right.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars

3rd time using VU and will keep coming back.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

The process was very smooth and without any problems.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

3.5 out of 5 Stars

I would not recommend using Veterans United because throughout the home buying process it was hard to get ahold of my team. On most occassions i would call and leave a message and wouldnt hear back for days, if at all.
Besides the communication difficulty i thought Wes Dyer and Dylan were great. They are polite and very helpful. I wasnt a fan of Brandon, He was kinda rude, made a number of mistakes, and from my persepective, just didnt seem to care about me.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Brian was great ! Definitely looked out for my best interests! His support staff also very pleasant to work with ✅

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Great outcome and results, I appreciate the support and gift.🎁

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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