I was supported from start to finish during my home purchase journey.Great team to have on your side.
The entire process from start to finish was extremely easy. The staff are incredibly helpful and very friendly. The portal aspect is awesome. Being able to upload documents immediately and getting reminders about things that need to get done is so much more user-friendly than all the other mortgage companies I’ve used in the past.
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Everyone that has helped us through the process kept us up to date on everything we needed to get done and checked in with us to see how we were doing and if we needed anything! Very personable and kind throughout the entire process of buying our home! Highly recommend!
Very responsive team. Previous loans were very difficult to contact loan officer and underwriter. Not the case here.
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Such a wonderful company with so much to offer in the process of buying a new home.
Aaron was amazing worked to get me a decent rate and terms. There, was some confusion when other staff got involved. Once they had everything clear to close, everyone evaporated and didn’t hear much from anyone after that. Aaron sent me a text when the property closed. Waiting for further instructions so I can start paying the bill.
This was the easiest experience while searching for a house. All of my team was very responsive and able to answer all of my questions. I was well taken care of and never felt lost during this process. They were always available and very knowledgeable.
Clayton, Dawn and Vicki made our home buying process seamless and super easy. I cant say enough about our positive experience and excellent customer service we received with these awesome individuals and Veterans United. The customer portal / app is awesome. You will see exactly what they need from you to submit and just check them off, one by one. Such an awesome experience and I highly recommend.
The whole team was amazing. They were easy to get a hold of, and worked with our realtor flawlessly. They processed our loan very quickly.
Thank you.
This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.
Carl and the whole team. No matter who I spoke with, they made me feel like a VIP. Thank you to everyone. V/R Raymond Lynch


