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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

If a person wants extraordinary customer service, Veterans United is the place to go. They treat you like family from the beginning of the home buying process to the end and beyond. We’ve used them twice for our needs and both times they went out of their way to make each step look easy. Highly recommend. They won’t let you down.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Your company went above & beyond the call of duty to support & advised me of every step to final Closing without a hitch.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Kept me informed through the journey, great assistance and amazing service

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

What a ride! I am thoroughly elated with the services provided by my VU team. The process has been seamless, professional and utterly mins blowing. I closed on an amazing home on schedule. Any bumps in the road or unexpected hiccups were immediately resolved by my team. Hands down, for the 2nd time Ryan, John, Michelle, Briana, knocked it out the park!

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Veterans United and John Ouk and his team are very exceptional. They work with you through the process keep you informed and explain everything in detail where you can understand it. I would highly recommend Veterans United this is the second time that I have used them.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Tim and the rest of the team were incredibly efficient and professional throughout my entire home buying process, they made sure I was taken care of every step of the way and I will be recommending any of my friends coming and going from this area to Tim.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4 out of 5 Stars
Would Recommend

Overall the experience was well. Joe did a phenomenal job, was always in contact with me, and reaching out to answer questions or concerns. As the process went through other portions of the loans, the community did drop from the original. As we got closer to the closing date things that I anticipated would have been done days prior were not done till a day before or the closing date. Being new to the VA loan process I am not sure if this is the normal process , but communication would be key reassuring the Veteran and bringing piece of mind.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Dan J.

Totally Amazing from start to finish! From our family to yours, Thank you!

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend

Steve Schuh is a phenomenal Loan Officer who took his time to educate me on using the VA home loan. I am a first time home buyer, and Steve helped me tremendously throughout the entire process! If you are a Veteran like myself, please take advantage of your benefits and allow Veterans United to help you buy your dream home!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Awesome, straight forward experience. Every step of the process was a positive customer experience. So happy we chose Veterans United. Mike from Cincinnati

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

From my experience, I always knew Buying a House is not a easy Task but because of my Loan Officer Kennedy Kugle everything went fast and Smooth. He is always answer our question and Always availbe when we need Something like for example Power of Attorney when your Other half not present. I am very satisfied and Thanks Veteran United for making my Dream of Owning my own House...Mahalo

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

This team is great. I war with them they went to war with me and I will forever stand with veterans unit.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

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5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars
Would Recommend
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The team, along with Jay made our home buying experience as stress free as possible. I'd recommend Jay to anyone looking to purchase a home. Thanks for everything!!!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

All went without a hitch until we had a delay and stall with ordering an appraiser and then having one out in time. It made the closing 6 days late due to a holiday. The team was very supportive, helpful, in touch, especially Louie Nieman. But one team member seemed out of touch, off her game, didn't get back with us when we would need answers. We heard from her assistant and she tried hard...sometimes that isn't enough. Don't get this wrong. We are 99% thrilled, grateful, impressed. Veterans United is beyond AMAZING. Every detail is thought of, including pet treats sent to us; utility start up support; support in general, insurance, security. Veterans United is a one shop stop, fabulous!
Thank you

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

More Reviews

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