I would say through the hick up in the system and processes, this loan was a little more mistakes than the last two... The only thing that really annoyed me more than anything was not feeling as insurance rep was not truthful when I asked questions on policy. I feel he just wanted to close a deal or not admitt that he wasn't sure.It was just a total difference in quality of what I received in the past 2 loan experiences.However, I will still consider VU in the future.
The APR isn’t a small item. Don’t shrug it off as just a cloudy detail.
The APR, reveals what you had to “Give” to get what you were promised from the beginning.
Beware of “discount points”
Response from Veterans United
Hello Edwin, thank you for letting us know more about your experience. We hope that many parts of the process went well for you aside from the points mentioned in your feedback. It is our goal to use your valuable feedback to seek ways to improve our service and to personalize every experience as much as possible. We would love the chance to discuss further with you and explore ways that we might improve our customer service in the future.
I cannot express enough how I enjoyed working with Veteran's United. Would recommend it to anyone given the opportunity. Everyone was just great to work with and very positive and encouraging throughout the entire process. Veteran's United was truly an unbelievable blessing to me and my family!
Thank you!
I want to shout out to everyone on joes team that help get this home loan done. Rachael for staying in touch, Kayla for answering all my questions and making sure everything was going as smooth as possible.
Veterans united is a wonderful company to work with, they helped us out every step of the way and answered all the questions we asked.
They are dedicated and invested in your outcome. They are elite and driven and won’t allow obstacles to pull you away from the home of your dreams and will do the best of their ability to make it happen.
I truly would recommend Veterans United as the staff are so very knowledgeable and experienced to make your purchasing your home so less stressful in this housing market today. The staff is one who will work with you, assist you in all aspects of what to expect, what criteria, documents, everything from the beginning to your closing. They never give up on making your dream of owning your home come True.
Veterans united was the best home buying experience I have had. I will be back if I ever have to buy another home
The overall experience was great and I would enthusiastically recommend to other Veterans.Tyler was amazing and I could not ask for more support. Please seriously reconsider your relationship with Marilyn White- her values and ethics don't align with yours. I was forced to go to Tyler to get answers to many of my questions that my realtor ignored.
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My overall experience was great I have no complaints.
Overall this guy's are outstanding and patient, they makes sure to push you through regardless. Great help.
