My husband and I went into refinancing our home for our daughter's wedding. It's a scary proposition in looking at the paperwork needed. But, the two people that helped us made it so easy to they totally took the scary out of it. Kris and Julie was with us the whole time and they we're so encouraging and positive. We recommend VA United to anyone looking to buy or refinance their home.
Our team felt like family. They helped guide us, stressed with us, and cheered for us. They will forever be in our contact list. They made this 1st time home buying actually enjoyable. They answered every little question, thoroughly. Our team got gray hairs with us, cried with us, laughed, and jumped up and down with excitement with us. I can't imagine going through this without them. We love our team so much.
Everyone on the team was amazing! I purchased a home while I was stationed overseas and about to PCS stateside. There was immediate communication with the team and the app of To-Dos made everything so easy!
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
The veterans United team was absolutely wonderful every single step of the way!!! They made home buying so easy and simple. Definitely will be using them again in the future.
To anyone that is considering buying a home or commercial property. I recommended highly that you deal with veteran United home loan they will get the job done for you. Take my word on it. They got the job done for me and I truly appreciate the whole veteran United team.
I was very pleased with there services. We went thru a lot during this process and they where all so kind and helpful every step of ten way. Highly recommend veterans United.
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Sam and his team of professionals went above and beyond my expectations. They made this process not only fast, but very easy. They were quick to answer the many questions I had. I will use this service again as well as highly recommend them to friends and family.
This was one of the worst experiences of my life. I was over charged, scrutizised, my military injuries were triggered by the amount of strain and stress I was under by VU that affected people in my professional and personal life. I will never work with them again unless there is no other option. I am sure they'll someone how blame everyone else including me for their terrible work.
Response from Veterans United
I'm so sorry to see this. Please know our Client Advocate team is here for you and we'd like to learn more about what happened. We'll pull up your file and take a closer look at this so we can take steps to make it better; because when we know better, we do better.
Kendra, Client Relations
Veterans United is great
Organization to work with. I couldn’t ask for any better.