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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,079 reviews
746 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,079 unfiltered reviews

Starting on Page 3949 of 14,903. Return to Page 1

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

The grill basket I got from you guys was awesome. The Florida BBQ rub with the citrus slaps. Also the brush was very nice. Thank you for the housewarming wishes. It’s been a pleasure.

headshot image of James Browning III

Production Manager : James Browning III

NMLS# 1884028

4 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

4 out of 5 Stars

Everything went great until Tanya transfer it to the underwriting team for process. The underwriting process went way too long. I did my part by providing all the information in a timely manner. I think this should be a much smoother process. Turn around time for underwriting process is horrible. Every time new information is requested/provided, it takes few days to entire week to analyze. Almost taking 2 months to complete the refinancing process.

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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5 out of 5 Stars

Thanks to Ryan and his team, they helped me make my dream of home ownership become a reality. The list of goals and tasks that needed to be done was listed out nicely on the website and made everything a lot easier to the point where it was almost stress free. All of my questions were answered in a timely matter too during the entire process.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars

I did not work with a Realtor I was purchasing with a program called Home Partners of America who do not pay realtor commission . Shout out to Brian Bradley who knew I was at a disadvantage and helped me understand the process . This is my first home purchase and I praise And thank Jesus most of . I would recommend Veterans United to my friends and families

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

As first time home buyers, this was a very stressful time. Julie and Aaron were so great to work with. They kept us informed, were responsive to our questions, and understanding of how stressful this time can be. Such a caring group of people and thankful to have worked with them.

headshot image of Julie Maybee

Loan Officer: Julie Maybee

NMLS# 1810144

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

i had an amazing experience with this whole team and if i ever buy another house veterans united will be my first option for the buying process!!! 100% would recommend to any friend or family

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

From the beginning to the end Veterans United was a pleasure to work with. Would definitely work with Veternas United again.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

If your a Veteran and looking to make moves this is by far the only right decision . Speed , accuracy and hospitality that is untouched . A big thank you to the entire Veterans United family

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

2 out of 5 Stars

Great start to the loan process. Home concierge and recommended realtor were fantastic. Sadly, it went downhill from there. From the out of pocket costs being almost double what was estimated to lack of communication to the loan almost falling through at LITERALLY the 11th hour, the last week was nothing short of a stress nightmare.Closing on the loan was delayed due to, what my wife and I feel, the loan team dropping the ball then having to scramble to make it happen. Veterans United even had to pay a fee to the law office for not making the loan documents available by the due date. The correct (final) closing costs were not submitted to us until 3 hours before the new closing date/time so my wife and I had to scramble to get the closing costs wired in time. Then, LITERALLY, an updated closing costs statement was submitted that was different than what we had to wire.We had high hopes this whole process would have been less stressful and more “streamlined” as the reviews stated it should be. This was not the case in our experience.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars

The crew was great in helping my wife and I in purchasing our home. Thanks to all of you.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Thank you.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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