Lastly, our real estate agent, Steven Rapaport was phenomenal as a real estate agent and truly cares for the veterans. We appreciate his appreciation of veterans, his knowledge and flexibility. Steve should be referred to every veteran possible.
Veterans United made my home first time home buying dreams come true! The process was as smooth as could be and my team genuinely cared about my needs and concerns. I couldn’t imagine it any other way. Thank you!
Things would have been smoother if the online platform glitch didn't delay us for weeks without any support.
Overall a great experience but communication only through a platform is a faulty game plan.
Everybody at every step of the way was very helpful. And most importantly, they were patient with first time home buyers. Several times I needed things to be re-explained, and no one seemed to mind doing so. Thank you guys so much.
Other than our idiot first appraiser, the entire process went as smooth as we expected. The original appraiser was incompetent and a rip off.
Communication within my group at Veterans United was off. One person will tell me one thing and another person will tell me something else. It was hard to even get some people on the phone. Most of the time I was just lost and wanted clarification. The best people I dealt with there was Aaron Thomasson and he wasn’t even my loan officer. He is the reason why I didn’t score low.
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I would not recommend Sarah to anyone else. She very rarely showed up to appointments. She never introduced herself to us when we arrived and was not completely honest with the condition of the home we bought. If i saw the home we bought in person, i would have never put an offer in on it. I am truly disappointed in this experience, but luckily i have the money to fix the issues at hand. This is one of the most disgusting homes i have ever seen and sarah made it seem like it was the greatest thing since slice bread
Veterans United was surely the right choice.
They were very professional and personal at the same time keeping us up to date and very comfortable through the whole process. We would recommend Veterans United to all.
Thank You, Veterans United, Ben Long and the team for an excellent job !
Everything went smooth.
You guys are wonderful. In a world where veterans don’t get the help they deserve, you guys go beyond to make sure that we were informed and on track with our purchase. May the Lord bless you ALL.
Thank you for your time and attention to us.we are very happy with everything you have done for us.
I would recommend to other process was fast and easy
VA home loans are a beast to tackle but I can honestly say I had an amazing team! There’s no way I’d be in a home of my own without them. THANK YOU!!!
Everyone was wonderful.
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Response from Veterans United
Hello Anthony,
Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. Please reach out to us so that we can work to improve for you and our future clients.
Veterans United Home Loans was a pleasure to work with, the staff was efficient, knowledgeable and addressed all my needs.
I’m so blessed to be a Veteran. Doors were closed on me because of a divorce and a foreclosure. Thanks to Veterans United me and my daughters have the house of our dreams. Tom Champion and his team helped me improve my credit and literally made everything super easy in the process through closing. Corey Jackson and Renee Shivers are the real MVPs as they helped me ensure I knew the closing costs early on and ensured the underwriters didn’t need additional information because they requested it early in the loan process. Thank you! Thank you! Thank you!
I would suggest that any and all veterans seeking home ownership put their trust completely in the outstanding team of Veterans United. They really put Veterans first!!
