Not having the ability to contact someone on a weekend is a bit difficult to deal with and all the last minute stuff that should have been addressed earlier for underwriting. I realize my loan officers changed but everything I told the original ones was not relayed to the new ones which were the things that came up for final underwriting. It was also an issue not having the paperwork sent to the closing attny until after we were all waiting past the time of the closing appointment. It looked really bad to the sellers and their agent made a big deal out of how she had worked with clients in the past that had used veterans united and that she tells her clients to get another lender.
My experience with Veterans United was phenomenal. I have worked with other institutions in the past where the process was impersonal and confusing, not here. With VU I knew I had a team I could call any time with questions and that actually cared about getting me and my family into a home. That personal touch made all the difference for me, and I wouldn't go anywhere else for a home loan in the future.
Kat and her team (Tawny and Anthony) were wonderful! They made this process very smooth!
Extremely efficient group of people to work with. Was a pleasure.
The entire team was extremely helpful and made the home buying process very smooth. Anytime I called or emailed, they were very quick to respond and answer any of my questions. If you are a veteran and looking to buy a home, I highly recommend using Veterans United for your mortgage.
Entire VU team was top notch!
I wouldn't purchase a home through ANY other lender. I'm single and don't have the ability to 'bounce things around' with a partner, over dinner. My Dream Team ended up BEING my "partner" - I could discuss whether certain specs of a home, would work, with Kevin, turn around and joke with Matthew about collecting certain documentation buried in my moving mess, and chat with Molly about who I needed to talk to in order to have an internet modem. The team was seamless - each of them professional yet down to earth on "real life" issues. I couldn't recommend Veterans United enough to any of my fellow Veteran Brothers and Sisters enough. 5* service from beginning to end, with zero exaggeration.
Ready to see for yourself?
Experience first-hand why 360,946 homeowners give us a perfect score!
I am hoping for you do not sell my file to another Mortgage company. Please do not.
The teamed I worked with was the best team. They help me with everything and kept me updated. Worked with me about the sellers. Just did an amazing job.
Appreciate y'all's time .! And effort
Brie was very helpful an patient because we had a lot of questions an she was very quick in getting back with us. Brie an her whole team was outstanding. Also she never laughed at some of our questions lol😃
Ready to see for yourself?
Experience first-hand why 360,946 homeowners give us a perfect score!
I never met a team as terrific as Chris Hill and John Wilson..
Efficient, highly knowledgeable, patient and treat you better than family!!
I could work with them again and again!!.
I will definitely use them if I refinance down the road..
Thank you Chris and John!!! The perfect team!
Sydney was a terrific loan officer. We felt she treated us like we were her siblings, with encouragement, explanations and a lot of patience along the way.
