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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,124

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United was fantastic from start to finish. They know how to make things happen and quickly. I was never stressed about any part of the complex process. I trust Veterans United completely and I highly recommend them to help veterans make the right decisions and take the best steps in the purchase of a home. They are respectful, professional and knowledgeable and they treated us with respect making us feel valued and cared for.
Thank you Mr. Brockman, Ms. Anna Jayamanne, and the entire Veterans United organization.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

The best team ever!!!!!

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
Photo submission from Narciso T.

Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Veterans united has been an amazing company to work with, I tell every veteran I know to go with VU. Its not even an option, because there are so many predatory companies that target veteran benefits and VU is a legitimate and professional company. I've completed three real estate deals through VU and every time I've had zero issues.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

3 out of 5 Stars

Loan officer and coordinator would not leave me alone or stop calling me while I slept though I said repeatedly not to during those hours and the amount of calls was too much with too little of importance

Response from Veterans United

Hi Noah,

I'm really sorry to hear about the repeated calls, especially after you'd asked for space during certain hours. That shouldn't have happened, and I can absolutely see how overwhelming—and honestly, just plain exhausting—that would be. No one wants to feel like they’re being hounded, especially during such a big life event.

This definitely isn’t the kind of experience we want anyone to have with us. If you're open to chatting more, I’d really like my advocate team to better understand what happened and see if there’s anything we can do to make it right. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out anytime that works for you.

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Toby Sullivan and his team were nothing short of phenomenal. From day one, they treated us like family and made the process of buying our new home not just stress-free, but actually enjoyable.Toby was the kind of guide every homebuyer dreams of — incredibly responsive, deeply knowledgeable, and always ready to help, no matter the time of day. Whether it was answering late-night questions, walking us through details step-by-step, or just checking in to make sure we were feeling good about everything — Toby was there. Every. Single. Time.The entire loan team was a well-oiled machine — professional, efficient, and always one step ahead. They made complex paperwork feel simple, anticipated our needs before we even had to ask, and never left us hanging. It’s rare to find a group of people who care this much about their clients, and it absolutely shows.On a scale from 1 to 10, this team gets a 100. We’re so grateful for everything they did to help us secure our dream home, and we’ll be recommending them to anyone who’ll listen.Thank you, Toby and team — you truly made this experience unforgettable.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4 out of 5 Stars
Would Recommend

The team we worked with over the last few weeks as first time home buyers made the home buying process a breeze. We were amazed at how easily everything went and greatly appreciated all the assistance and advice we were provided with when questions did arise.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
Photo submission from Debra B.

It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.

headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

This was a fantastic experience. The team was knowledgeable and extremely friendly. They were always one step ahead of the process to ensure everything went smoothly.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend
headshot image of Benji Bockting

Loan Officer: Benji Bockting

NMLS# 2211611

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5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Olivia and I simply feel fortunate with the random, chance encounter over the Internet with Veterans United. Everything was so smooth that it still doesn’t feel like we went through an entire house buying process. Key indicator of a great team is when they absorb all the pressure and the client feels none. Just a great experience.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend
Photo submission from David J.

Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

I am so pleased with VU home loans. They are so easy to work with and genuinely seem to want to help. I would choose VU all over again and give them 4 thumbs up if i could.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

More Reviews

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