I am not a mortgage broker, the process and events should be explained and most importantly communicating with clients. It’s a big deal especially while interest rates are f@&$/& up. And up. I went from a 2 to a 5 within a month. I thought we would be getting a much lower rate. But that’s water under the bridge. I figured VA would be able to get a bette rate. My mistake. But you are not the VA. Have not received a call since we closed guess you made you money no need to say more.
Buying a home is long process but Veterans United walk you through the process. And their team is very knowledgeable they make the process a little easier highly recommend If you're a veteran.
I would not recommend Veterans United to anyone due to the questions asked by the underwriters. Plus it would be nice to know when you are closing ahead of of time. There is a lot of coordination that goes into moving and being told you can close the day before is unacceptable and unprofessional. How are you supposed to plan for that?
Response from Veterans United
Christopher,
I'm so sorry for the challenges in underwriting and added stress around closing. I understand. We ask for a lot. Many items may seem tedious or redundant. The underwriting process can feel intrusive, but we assure you this in-depth analysis is a worthwhile step. The underwriting process serves to protect you, the consumer. Our job is to ensure your loan is done the right way. Sharing feedback with us helps promote accountability and improves the experience for other Veteran homebuyers. Our Client Advocates are available if you'd like to talk with us further.
Thank you for letting us serve you all the same.
Sincerely,
Kendra, Client Relations
Excellent, easy process.
I bought two houses and refinanced once already With Ms. Suzanne at Veterans United. Ms. Suzanne always provides an outstanding service " NO STRESS AT ALL," NO GIMMICKS, Truthfully and Fairness is home at Suzanne's Team. I take care of my to-lists, and they make it happen, NO STRESS, always on time.
It is always sunshine at Veterans United. It gives me a feeling I am always in Florida, the sunshine state while living in the Peach State (GA).
Best Team Ever in the mortgage industry!
Would definitely recomend United Veterans to any of my fellow veterans. Me and my famy are vere grateful for helping us achieve our dream of ownig our dream home. Many many thanks to Mr. Kendall and his dedicated team.
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Highly recommend, the staff is transparent and have your interest in mind.
