Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.
Everything went well.
I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
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Easy to work with for first time home buyers such as ourselves. Quick to respond to questions and made the whole process streamlined and easy.
Sometimes it was confusing. Different people were contacting us all at once.
Craig Anderson and his team did an awesome job putting our loan together. Craig ensured us that he would walk us through the entire loan process. If we needed assistance with explaining documents or just getting updated status checks, the team always responded within a reasonable amount of time. I would definitely recommend Craig Anderson to any service member who needs a home loan. Let him help you get qualified and approved.
The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
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Great customer service, exceptional team that is dedicated to ensuring customers get the home that they want.
Everyone involved was so very helpful. Nick Holman, loan officer, Nick Rosch, concierge, Amanda Wandel, loan coordinator, and Dylan Brondel, insurance representative were very courteous & understanding. Through no fault of Veterans United, there were some issues with the property appraiser & the timeliness and performance of her duties. Nick Holman went out of his way, in my opinion, to help put a rush on what was in his power to do.
Everyone involved with this transaction were incredible to work with!!
Is an 11 available! I would give it!
As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
Our situation was complicated and messy and they rolled with it, were on it and helped us every step of the way. They really helped make a very stressful situation a whole lot easier on us. We would definitely work with them again and we highly recommend Stephen Bash and his team!
Happy that were there for me.
Great to work with. Need to be more specific with explaining policies. Overall is on call and gets back to use right away. Helped us find a good insurance company and getting intouch with utilities and electrical companies and put the bills in our name. Security companies as well. VA center and hospital near our house. Overall great to work with.
