Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,811 reviews
800 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,811 unfiltered reviews

Starting on Page 419 of 14,928. Return to Page 1

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Everything was great from just getting pre approved when we started to look to when it was go time and we were getting everything organized for closing on our new house. Adam, Paige and the whole team were great to deal with and answered each and every question we had during the process.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Was a great experience. Excellent team who kept me up to date and made sure everything went smoothly. Would use again without hesitation.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

First time purchasing a home. And these people where amazing. Thank you all for everything. I am truly blessed I worked with you all.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Andrea L.

Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Great team to work with. Haven't let me down yet!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Our loan was to obtain the funds, after living here for twenty-six years, to renovate our home so it’s updated and improved so that we are pleased living here for the next twenty-six+ years. Veterans United made it a very efficient process. I was genuinely impressed by how quickly and smoothly everything was completed.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

Ready to see for yourself?

Experience first-hand why 355,832 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The process was smooth, transparent, and stress-free. Everything was explained clearly, and I always felt supported as a Veteran going through one of the biggest decisions of my life. I’d definitely recommend Veterans United to friends and family.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

As a first time homebuyer, The Team I had for Veterans United was truly exceptional.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Great experience especially for first time buyers

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Photo submission from James W.

Craig Anderson and his team did an awesome job putting our loan together. Craig ensured us that he would walk us through the entire loan process. If we needed assistance with explaining documents or just getting updated status checks, the team always responded within a reasonable amount of time. I would definitely recommend Craig Anderson to any service member who needs a home loan. Let him help you get qualified and approved.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

3 out of 5 Stars

Still on the fence

Response from Veterans United

Hi Patricia,
I completely understand being “on the fence.” Buying a home is a big decision, and it’s important to feel confident in the process and the people you’re working with. If there was something holding you back or questions you’d like answered, I’d love to connect and talk it through with you.

You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST, and usually respond the next business day if messages come in after hours.

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Aaron brooks is a class act that truly is there to help and make sure you’re taken care of . If you’re a Veteran that’s tired of being told lies other lenders will say to get you to do business? Then call Aaron , he won’t let you fail and will help you cross the finish line . Truly a class act !TJM

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

Ready to see for yourself?

Experience first-hand why 355,832 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Everything between the bank and myself could not have been better.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

Shannon Hudson was EXCEPTIONAL. Her follow-up and attention to detail is fantastic.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Photo submission from Douglas F.

As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

My experience was fast, easy and staff was very respectful and knowledgeable

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

The team did an excellent job helping get the loan and were very courteous and friendly!

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top