Exceptional service, I would not hesitate to call them again. Everyone on the team was outstanding. Every question, every change was handled with prop & courteous service.
Even my real estate agent commended their service. Thank you Team for everyone's service!
I really enjoyed the setup of the website. We were able to get information and send documents with ease. We knew exactly what step we were on and what to expect. The loan team was always there with a quick answer for any and all questions we had.
As least available with the correct answer
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The entire team was outstanding! They stayed in touch with me and supported me throughout the process.
Jordan, and Jennifer were the best people I’ve worked with for using a loan. I’ve known Jordan for over 8 months and he’s an outstanding guy who was never pushy, always quick to answers, awesome personality, and not egotistical whatsoever. A great person!Jennifer always answered my calls immediately when I was feeling impatient with the underwriting, and the appraisal process. She was always trying to get an answer for me from the appraiser when they were taking too long and she did. The process felt like trying to go to sleep before Christmas but you were too excited.
Friendly employees made it easy to understand the how of the rights of a veterans in borrowing money for a house. I would strongly recommend them to other veterans who because of circumstances having a hard time owning a house and instead live in the street as homeless.
Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
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Great work! Painless! Fast! Easy refinance! What a blessing! Thank you to everyone who worked on our file!
Made everything easy and was treated with respect and kindness
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
I can't believe how easy it is to work with Veterans United. From day one to the final closing paperwork, the team was always available to answer any questions. Casey has a very understanding and effective team working with him. My closing was scheduled in record time.
