They take to long and lots of problems
Response from Veterans United
Hi Willard,
I’m sorry to hear this and understand how frustrating delays and ongoing issues can be. That’s not the experience we want for anyone. If you’re open to it, our Client Advocate team would like to learn more and help where we can. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
Our Team was very nice and helpful throughout the whole process. A special thank you to Aaron, April, Vicke, Brandon.
Great experience. Solid team which was supportive, informative and attentive to my questions and needs. In particular huge thanks to Billy who always went above and beyond
This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!
Zach Keiffer and his team were phenomenal through the whole process. Thank you for all of the help through the whole process. I highly recommend this team. They were always there for any questions and made the process incredibly easy. They helped with loan rates to match competitors and truly did a good job. Thank you for everything you and your team did! I was cautioned to use a large corporate company but this was a very enjoyable process and I'd definitely use them again if I ever needed to!
Greg, Britney and Tre were an excellent team. I’m happy that I chose them again. This is my second time using Veterans United, Greg and his team. I don’t think I could use anyone else at this point. They will be hard to beat. Thanks again yall!
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Absolutely wonderful experience. Guided me every step of the way.
Everyone was great, and they helped me find a realtor too when I didn't initially have one.
Everything was made super easy. It was basically step-by-step the representative kept me up today on everything, walked me through everything and took the time to explain everything to me. It was my first time buying the house and it made me feel like a pro doing it. Thank you
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Veteran's United provided a relatively streamlined experience. The employees that I worked with were exceptionally polite, engaging, and helpful - often beyond their designated work titles.
Working with Josh and his team of Tony and Billy was such a satisfying experience. Their knowledge of everything was welcomed. It could not have been an easier process. They were always available with our questions and always had the answer for us. We would recommend United Veterans Home Loans to any veteran and family. We are very grateful and blessed to have had them to help us to purchase our new home and start the next journey in our life!!
Jacob and his team got the job done! Thanks!
Derek Russell and Jeremy Patterson were the best! They were very helpful and answered all of our questions. They made the process less stressful :)
